Your future job
Unilin is expanding its growth in the modular and sheet flooring market across the UK’s new-build housing sector and reactive commercial channels. We’re seeking a dynamic, customer-centric Key Account Manager to spearhead our expansion and strengthen our presence with national housebuilders and flooring contractors.
This role is pivotal in driving strategic relationships, unlocking new business opportunities, and ensuring Unilin remains the preferred flooring partner across the UK.
Key Responsibilities
* Develop and maintain strong relationships with national housebuilders and flooring contractors at HQ level, using a structured key account approach and decision-making unit matrix per customer.
* Drive revenue through strategic account management, proactive project acquisition, and leveraging central agreements at a regional level.
* Identify and track new project opportunities via CRM.
* Respond to commercial customer enquiries with agility and professionalism. Resolve issues by identifying root causes and communicating solutions across the business.
* Act as the conduit between sales and planning to forecast stock requirements. Collaborate with marketing and customer service to ensure sample needs are anticipated and assets are in place.
* Compile and maintain all relevant documents, pricing, agreements, rebates, programmes, SLAs, and marketing requirements in a central, accessible location.
* Serve as the Unilin legacy product champion within the commercial sales organisation, supporting colleagues through training and product expertise.
* Work closely with the UK Commercial Manager to shape and execute the strategy for the national housebuilder business, ensuring customers are kept up to date with the latest products and literature.
Who are you?
Essential Criteria:
* Demonstrates Unilin’s core values by consistently putting the customer at the heart of every decision and interaction.
* Has strong, existing relationships with key contacts at HQ level within national housebuilders and flooring contractors.
* Deep understanding of the route to market and specification sales within the new-build housing and commercial flooring sectors.
* Target-driven mindset with flexibility and resilience.
* Works effectively across departments and with external partners. Shares insights, supports colleagues, and contributes to a positive team culture.
Desirable Criteria:
* Flooring industry experience
* A formal qualification such as a degree in Business, Communications, or a related field.
What can you expect?
* A competitive salary
* Company Car
* 33 Days Annual Leave
* Enhanced Company Pension Contribution
* Private Medical Cover
* An employer with a clear sustainability strategy (for our planet, customers, and employees).
* We invest in your development and believe in lifelong learning.
* Our unique Unilin DNA.
* Enjoy great discounts on our products.
* In short, you’ll be joining a Top Employer!
Who are we?
* Unilin is an international leader in interior design and building solutions with a strong focus on sustainability and innovation. With our flooring, panels, insulation materials, and technologies, we are present in the homes and workplaces of millions of people, as well as in public spaces around the world. Our brands—Quick-Step, Pergo, and Moduleo—are well-established in the modular flooring market, while ComfiTex and Leoline are trusted names in sheet vinyl. These names are likely familiar to those in the industry, known for their quality, innovation, and design versatility. Worldwide, around 8,300 employees work every day to push boundaries and innovate. Want to know more about our story? Be sure to check out our website.
Contact
Interested? Get in touch with Kaitlin Barton, HR Officer Kaitlin.Barton@unilin.co.uk.