At Seequent, we help organisations to understand the underground, giving the confidence to make better decisions faster.
We build world-leading technology that is at the forefront of Earth sciences, transforming the way our customers work. Every day we help them develop critical mineral resources more sustainably, design and build better infrastructure, source renewable energy, and reduce their impact on the environment.
We operate in 145+ countries while proudly maintaining headquarters in New Zealand.
Role
TheManager, Sales Operations, EMEAregion plays a crucial role in supporting the Sales Team and Regional Leadershipby drivingcontinuousimprovement,efficiency,productivityand revenue growth. This is achievedbymanaging systems,analyzingperformance,optimisingsales processes,communicatingchangeandleadingthedevelopment and performance of thesales administration team.
As our business continues to grow, we need to proactively seek out improved ways of working, using data and insight to inform our decisions. The role holder willgenerateactionableinsights that lead toimproved service delivery andbetter decision makingas weseekto achieve higher levels of operational excellence and improved outcomes.
A key part of the roleisdeveloping a detailedunderstandingof thesales processes(including ownership of the regional CRM),and how theseoperateinour region, whilst alsoeffectivelycommunicatingtheseto ensure they are understood andadhered to by sales teams.
The role provides leadershipand developmentto our sales administration team,deliverseffective communication between regional and global teams,andalignssystems and processes to drive efficiency and growth. Key responsibilities include monitoring sales pipelines, developingandanalyzingKPIs,managing a sales administrationteamandprovidingcommunication on our sales processesto ensure they are understood and servicesoperateeffectively.
In addition to operational duties, the Sales Operations Manager will support the sales team with tools and resources to improve productivity, conduct market research toidentifynew opportunities and ensure compliance with company policies and industry regulations. The role requires strong business acumen,excellent analytical and communication skills, the ability to work collaboratively with cross-functional teams, anda track recordof successfully leading teams on a journey of continuous improvement.
Duties and responsibilities
* Sales processes – create, manage,improve,bethe regional expert.
* Drive efficiency in our sales and administrative processes.
* Team management and leadership.
* Data managementand analysis to drive newinsight.
* Running the regionalForecasting.
* Communicate new processes and changes, filtering down from HQ.
* Analiseand report on the health of the sales pipeline,identifyinggaps and implementing programs to address shortfalls.
* Be the regional CRM (salesforce) leader, conducting onboarding and changemanagement.
* Collaborate with theEMEASenior Management Team to support strategic planning, decision-making, and presentations.
* DriveusingCRM and other analytical tools to track performance, generate insights, and make informed business decisions.
* Ensure alignment between regional and global sales processes and systems.
* Support the sales team with tools and resources to improve productivity and ensure compliance with company policies and industry regulations.
* Develop andmaintainsales reports and dashboards to track key performance indicators (KPIs).
* Contribute toquarterly and annual revenue forecasting, budgeting, and planning.
* Conduct market research toidentifynew opportunities and threats, providing strategic recommendations to the leadership team.
Qualifications
* 7+ years of experience in Sales Support and Management.
* 10+ years of business experience.
* Bachelor's Degree.
* Track recordof successful delivery in continuous improvement/operational excellence
* Experience working with international clients.
* Proven experience in sales operations, preferably in the software industry..
* Strong business acumen.
* Superior written and verbal communication skills.
* Track recordof successful leadershipand development ofsales administration teams
* Strong analytical skills with the ability to interpret complex data sets.
* Proficiencyin CRM software and sales analytics tools– preferably Salesforce.
Highly Desirable:
* Proven experience in sales operations, preferably in the software industry.
* Detail-oriented and persuasive.
* Self-motivated innovator and troubleshooter who thrives in a dynamic and customer-focused environment.
* Ability to work collaboratively with cross-functional teams.
* Excellent time management and decision-making skills.
Working conditions
Hybrid
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Our Commitment to Equity, Diversity, and Inclusion
At Seequent, we champion the uniqueness of each individual. Our commitment to inclusiveness, equity, and accessibility is fundamental to who we are. If you require accommodation during our recruitment process, please let our Talent Acquisition team know. We are here to ensure a fair opportunity for all.
Research underscores that some individuals, especially women and underrepresented groups, may hesitate to apply for roles if they don't meet every requirement. Please don't count yourself out if you don’t tick every box. We are committed to hiring a diverse team and encourage individuals of all background and abilities to apply. Thank you for considering us as your potential employer; we're excited to see what you can bring to our team!
Benefits of being a Seequenteer and why you’ll love being on our team.
Our people – Working at Seequent means becoming part of a community of collaborative innovators with insatiable curiosity and a passion to make a difference. Seequenteers are experts at what they do, visionaries with bold ideas for the future, and driven by a desire to make meaningful change.
Our culture – At Seequent you’ll be encouraged to Find a Better Way, Think Customer, Collaborate Enthusiastically, Exceed Expectations and Take Ownership, no matter what role you’re in. Our values define a culture of open mindedness, connected teams despite geographical distance, transparent communication, and leadership at any level, where everyone is welcome as their authentic self.
Our offices – Seequent operates from offices all over the world; as part of the Bentley Systems family. Our office hubs are fueled by barista-crafted coffee,games, table tennis, Lego, online trivia battles, and regular office team events. We like to celebrate our wins with cake too, lots of cake.
Benefits – Competitive salary, flexible working, a paid day each year to volunteer, an employee share purchase plan in most locations, rewards & recognition program, continuous learning and career growth opportunities, internal engagement events, culture & wellbeing program, personal support resources. Additional benefits are unique to each location Seequent resides in.
How to apply
If this sounds like the role for you, apply today
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