Force Recruitment and Outsourcing provided pay range
This range is provided by Force Recruitment and Outsourcing. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Direct message the job poster from Force Recruitment and Outsourcing.
Our client, based in Banbury, is an established leader in medical and scientific distribution and is seeking a Clinical Service / Support Specialist to join their growing Clinical & Life Sciences team. Working closely with the Laboratory Sales Team, you’ll play a key role in driving business development and supporting customers across the UK.
You’ll be working across a broad range of laboratory solutions—such as laboratory fridges/freezers, blood analysers, reagents, and related technologies—serving NHS and Life Science laboratory customers. This is a hybrid role with 20–40% travel, combined with regular office collaboration in Banbury.
If you enjoy dynamic, customer‑facing environments and are energised by the Clinical and Life Sciences sector, this position offers an excellent platform for career growth.
Please note this hybrid role requiring 2 days in the office in Banbury and travel to clients as required.
Main Duties & Responsibilities
* Supporting tender and contract submissions
* Delivering laboratory-based education and product training
* Organising and assisting with product demonstrations and customer evaluations
* Responding to customer RFIs (Requests for Information)
* Providing administrative and general support to the sales team
* Liaising with suppliers and internal teams on project requirements
* Delivering product application and technical support
* Maintaining well‑organised documentation, team files, and opportunity pipelines
* Communicating proactively with colleagues to ensure smooth project progression
Previous Experience/Qualifications
* They’re looking for someone with hands‑on laboratory experience (ideally with exposure to IVD or diagnostic equipment) who is ready to transition into a more customer‑centric role.
* Someone eager to build relationships and represent a respected name in the sector.
Suitable candidates may currently be working as:
* Laboratory Technician
* Medical Laboratory Assistant
* Biomedical Scientist or Research Scientist
* Chemist or Microbiologist
* Scientific Quality Control / Assurance Specialist
* Or in a similar laboratory‑based function
Additional Information
* Please note this is a full‑time, permanent, remote role with core hours of Monday – Friday 9 am – 5 pm with flexibility required for business travel.
* 2 days per week in the office in Banbury with 20‑40% travel to clients.
* Bonus of £6k (based on division achieving budget)
* Ongoing training and development opportunities to stay ahead of industry trends and advancements.
Please contact Matt Hartwell on 07301283663 or email your CV to matt.hartwell@forcerecruitment.com for a confidential chat.
Seniority level
Associate
Employment type
Full‑time
Job function
Administrative, General Business, and Sales
Industries
Medical Equipment Manufacturing
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