Discover your future at Citi
Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community and make a real impact.
Job Overview
Team/Role Overview
Individuals in MCA are responsible for designing and implementing a comprehensive and robust Managers Control Self-Assessment (MCA), also known as Risk & Control Self-Assessment (RCSA), and the execution of control activities thus improving identification and remediation of significant control issues and operational risk events in a timely manner.
What You’ll Do
Accountable for managing and overseeing a team of employees
Manages, plans and conducts a broad range of deliverables for projects.
Manages and executes strategic design and process improvement projects across the enterprise.
Lead cross‑functional projects, ensuring alignment between solutions and business objectives through effective communication.
Support control activities of the Managers Control Self‑Assessment (MCA) program, also known as Risk & Control Self‑Assessment (RCSA).
Assist & oversee the MCA program, including the annual/semi‑annual/quarterly/monthly attestation, quality oversight, and related reporting.
Identify, analyze, and assess potential risks, ensuring timely identification and remediation of significant control issues and operational events.
Support the execution of the MCA in accordance with the ORM Policy & Framework, as well as applicable Policies, Standards, and Procedures.
Develop and maintain ORM tools and methodologies to support accurate and consistent assessments of the risk and control environment
Regularly monitor key performance indicators (KPIs) and evaluate the effectiveness of risk and controls
Recommend enhancements or improvements as necessary to the MCA.
Maintain a robust tracking and reporting MCA inventory including key metrics to provide visibility on the status of control gaps and MCA quality control processes
Drive MCA best practices, transformation, and execution consistency across business/functions.
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervising the activity of teams and creating accountability with those who fail to maintain these standards
What we’ll need from you
Demonstrated years of experience in operational risk management, compliance, audit, or other control‑related functions in the financial services industry.
Ability to identify, measure, and manage key risks and controls.
Strong knowledge in the development and execution for controls.
Proven experience in control related functions in the financial industry.
Proven experience in implementing sustainable solutions and improving processes.
Understanding of compliance laws, rules, regulations, and best practices.
Understanding of Citi’s Policies, Standards, and Procedures.
Strong analytical skills to evaluate complex risk and control activities and processes.
Strong verbal and written communication skills, with a demonstrated ability to engage at the senior management level.
Strong problem‑solving and decision‑making skills.
Ability to manage multiple tasks and priorities.
Proficiency in Microsoft Office suite, particularly Excel, PowerPoint, and Word.
Job Family Group
Controls Governance & Oversight
Job Family
Managers Control Self-Assessment
Time Type
Full time
Most Relevant Skills
Analytical Thinking, Assessment, Business Insights, Communication, Constructive Debate, Controls Lifecycle, Controls Management, Data Quality Management, Risk Management, Stakeholder Management.
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
#J-18808-Ljbffr