Grade F £34,434 - £38,220 pro rata pa 18.5 hours per week Substantive We’re looking for a capable and motivated Business Rates Officer to join our Revenues & Benefits team. This role is ideal for someone with some experience in business rates, local taxation, or a similar revenues environment, who is ready to build on their knowledge and take on a varied and rewarding caseload. What the role involves • Managing Business Rates accounts, ensuring accurate billing and collection. • Processing changes of occupation, reliefs, exemptions, and valuation updates. • Investigating discrepancies and maintaining accurate customer and property records. • Providing clear, professional advice to businesses, landlords, agents, and internal teams. • Applying relevant legislation, guidance, and local policies to ensure compliance. • Contributing to the wider Revenues & Benefits service to support efficient, high‑quality delivery. What we’re looking for • Experience in Business Rates, Council Tax, or another local taxation or revenues role. • Strong attention to detail and confidence working with numerical and financial information. • Excellent communication skills and a customer‑focused approach. • Ability to interpret legislation and follow procedures accurately. • Good IT skills and the ability to learn new systems quickly. • A proactive, organised approach to managing workload and deadlines. What we offer • A supportive team environment with opportunities to develop your skills further. • Flexible working arrangements and local government employee benefits. • A role where your work directly supports local services and the wider community. If you have the skills and experience to help us deliver an effective Business Rates service, we’d be pleased to receive your application. For an informal discussion about this post, please contact Lorraine Marshall, Head of Revenues and Benefits on [email protected], 01684 272256. Closing Date: 15 April 2026 Proposed Interview Date : 21st and 22nd April 2026 About You About Us In return we offer: Up to 31 days annual leave plus bank holidays Agile working arrangements Convenient office location close to the M5 with free parking Local Government Pension Scheme Potential career progression 20% discounted membership at the local leisure centre Find out more about us and the benefits of working for us by clicking here. We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expect all staff and volunteers to share this commitment. The council is committed to promoting equality of opportunity; we welcome applications from all sections of the community.