Location: Portsmouth Region: Hampshire Category: Service Vacancy Type: Permanent / Full Time Salary: £45,000 - £48,000 OTE (uncapped) Workshop Controller About Us We are a large, well-established automotive retail group operating across the South and South-West, representing multiple manufacturers across numerous locations. We pride ourselves on delivering exceptional service to both customers and partners and are currently seeking an experienced Workshop Controller to join our team at our Portsmouth dealership. Your Day As Workshop Controller, you will ensure that all work carried out in the workshop is completed efficiently, accurately, and to the required standards. You will allocate jobs to technicians, coordinate with other departments, and maintain a smooth and productive workflow. Your responsibilities include: Overseeing quality control, ordering correct parts, conducting audits, and monitoring compliance Supporting the dealership in generating profit Managing, coaching, and motivating technicians and apprentices to meet targets and departmental goals Working collaboratively with colleagues across all departments to ensure excellent customer service Scheduling work effectively based on customer needs, job complexity, workshop targets, and parts availability Providing estimates for repairs and servicing, and setting realistic timescales Supporting technicians with technical challenges and troubleshooting Ensuring all work complies with safety standards, regulatory requirements, industry policies, and company procedures Have You Got What It Takes? Relevant City & Guilds, BTEC, NVQ or equivalent qualification Previous experience in the automotive industry, ideally in workshop control or as a technician Strong organisational and leadership skills, with the ability to delegate and motivate Strong IT skills Excellent attention to detail Great communication skills, both face-to-face and via email Strong decision-making and problem-solving skills, with the ability to work under pressure What's in It for You? Competitive salary and bonus scheme Full training and support 30 days' holiday including bank holidays, with additional days for long-service milestones Birthday day off Discounts on MOTs, servicing, and parts Recommend-a-Friend and customer referral bonuses Life assurance Contributory pension scheme Employee Assistance Programme Excellent training and development opportunities Role-dependent benefits such as toolbox insurance, company car scheme, and uncapped earnings potential Hours of Work Monday to Friday: 08:00 - 17:30 (30-minute lunch break) Premier Recruitment Solutions Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. We are an equal opportunities employer and all applications will be assessed solely on merit. INDAUT