Overview
Head of Service Project Management for UK, Ireland & Nordics. Lead the project management and contract management teams to deliver SER projects on time, at customer satisfaction and at budget, applying operations processes, EHS and quality systems, operating models and tools throughout OTR.
Responsibilities
* Project management: Developing structures, tools, processes, operating models and rhythms.
* Risks Management: Define, maintain and execute project risk and opportunities processes, implementation and tools; ensure and assure that project risk is managed and accurately reported throughout the project lifecycle.
* Contract Management: Provide contract excellence and expertise, working with customers, partners and subcontractors. Handle claims management, vendor recoveries, insurance management, bonds and cash recovery.
* Customer communication and satisfaction.
* Sales pacing, respecting revenue recognition rules.
* Project portfolio reviews.
* Support to project execution, facilitate contact with Sales within the Region.
* Margin deviation monitoring and approval.
* Manage risk and opportunities.
* Cash collection (overdues, retention).
* Consistency, alignment and efficiency across all direct departments.
* Reinforce PM competencies, individual development, regular individual reviews.
* Continuous communication and delivery alignments across all departments including workshop.
* Improve contract management, with clear regard to T&Cs of contracts.
Key Performance Indicators
* Quarterly sales, margins, cash-in and finished goods.
* Requests kept, order overdues (shared with GSC function).
* Under/Over recovery of direct hours.
* Quality and Customer satisfaction KPIs.
Education / Experience / Profile
* Technical graduate degree in production technology, process engineering, mechanical engineering, electrical engineering, or an equivalent technician education in industry/electrical/mechanical engineering.
* Significant experience as a manager with personnel responsibility.
* Knowledge of ERP processes.
* Product knowledge: High Voltage Products (circuit breakers, hybrid switchgears, instrument transformers).
* Analytical, conceptual and strategic thinking.
* Strong leadership culture awareness and personal responsibility.
* High communication and social skills.
* Understanding and interpretation of business KPIs.
* Advanced English communication skills (spoken and written); presentation skills in English; other languages advantageous.
* Reliable behavior towards internal and external partners.
* Understanding of regulations, standards and specifications; SAP proficiency (focus on Project Management and Engineering).
* Knowledge of CODEBASE time attendance; MS Office applications (Excel, PowerPoint, Word).
About Us
GE Grid Solutions delivers equipment, systems, and services to bring power reliably from generation to end consumers. GE Vernova is a global energy solutions leader with a portfolio across the energy sector. Grid Solutions focuses on accelerating the energy transition and enabling a greener, more reliable grid through advanced technologies and services.
About the Role Context
This is a full-time leadership position based in the UK region, reporting into GE Grid Solutions, and involving responsibility for project management and contract management across the UK, Ireland, and Nordics.
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