About Nteractive
Account Director - Events
Location: Surrey UK. (Hybrid working with international travel)
At Nteractive we bring experiences to life. Whether it’s global events, internal communications or transformative campaigns we help some of the world’s biggest brands connect with their people in extraordinary ways. And none of that happens without the right people in the right place at the right time.
We are specialists in the technology sector. We create incredible live brand experiences the sort that really make a difference. Experiential marketing campaigns, product launches, conferences, incentive programmes, exhibitions, VIP experiences, store launches, hospitality programmes, digital campaigns, brand films, internal communications programmes and much more.
What you’ll be doing
As Account Director you’ll be accountable for managing client relationships, expectations and business development while leading teams to deliver a seamless, high‑quality service. You’ll work collaboratively with colleagues across Nteractive to ensure accounts are profitable, projects are delivered to the highest standard and new opportunities are identified and developed.
Key responsibilities include:
* Building, maintaining and growing client accounts while proactively seeking new opportunities.
* Acting as an advisor and client lead, developing strong trusted relationships and resolving issues quickly and effectively.
* Leading proposals and ensuring event solutions are commercially viable and deliver value for money.
* Managing event budgets, identifying risks early and collaborating with colleagues and clients to resolve challenges.
* Representing the client on‑site at events, ensuring flawless execution and a seamless experience.
* Coaching and mentoring project delivery teams, empowering them to deliver their best work.
* Partnering with the new business team to proactively present credentials, respond to RFPs and pitch for new opportunities.
* Continuously improving client relationships through feedback analysis and tailored improvement plans.
What you will bring
* Significant experience at Account Director level (or similar senior role) within an event agency.
* Experience working with international clients, particularly stakeholders based in EMEA.
* Proven ability to manage multiple projects simultaneously, delivering on time and on budget.
* Strong financial and commercial acumen, including experience with budgets and contracts.
* Excellent communication, negotiation and relationship‑building skills.
* A collaborative leadership style with experience mentoring and developing project teams.
* Highly organised with excellent attention to detail and the ability to work under pressure.
* Advanced Excel skills and strong ICT competence.
* A growth mindset and proactive, solution‑focused approach.
Why you’ll love working here
* A genuinely supportive and collaborative culture where people come first.
* The chance to work with some of the world’s biggest technology brands.
* Exciting international travel opportunities.
* Career development and leadership opportunities in a fast‑paced, growing business.
* A passionate, inclusive and ambitious team delivering best‑in‑class experiences.
Benefits
* Annual leave 33 days incl. Bank holidays
* Summer Hours
* Pension (5% employee, 3% employer)
* Wellbeing & Inclusion Initiatives, including access to an EAP
* Enhanced Maternity Pay
* Rewards & Recognition incentives
* Volunteering Day
* Private Medical Insurance & Cash Plan
* Generous Talent Referral Scheme
* Life Insurance
* Birthday vouchers
* Eyecare vouchers
Other Requirements
* This is a hybrid role with the expectation of travel to the office for collaboration and to meet client needs.
* Minimum of 25 MB download / 2 MB upload home broadband speed (for home working).
* Willingness and ability to travel internationally throughout the year.
If you’re a client‑focused leader who thrives on delivering outstanding events and growing accounts, we’d love to hear from you.
For further details contact: Contact Information
About us
We are Experience Architects with an ambition to cultivate client trust and brand value. We are a people‑first agency where our passion and boundless collaboration combine to deliver excellence for our clients. We are commercially aware and drive value for our clients and Nteractive by seeking efficiencies and cost‑effectiveness without compromising the creative vision. We are forward‑thinking and constantly pushing ahead for ourselves and our clients.
Our Commitment
We eagerly seek individuals who bring diversity of background, experience and thought to create an engaging work environment, foster innovation and better understand and meet the needs of our users. We encourage people from under‑represented and/or marginalised backgrounds, including BIPOC, LatinX, LGBTQ+ women and people with disabilities, to apply.
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