Role Description
We are looking for a Sales Operations Analyst to support the group of companies by improving sales execution, forecasting accuracy and decision‑making through high‑quality data, reporting and process discipline. The role spans CRM and pipeline governance, cadence reporting, performance insights, and partnering with Sales, Finance and Marketing to turn data into actions that improve revenue outcomes.
Responsibilities
* Maintain CRM data quality (e.g., account, contact, opportunity and activity hygiene) and define standards for consistent usage.
* Own pipeline reporting and governance (stage definitions, close dates, next steps), supporting weekly/monthly sales cadence.
* Produce regular and ad‑hoc performance reporting (pipeline, bookings/revenue, conversion, activity) for stakeholders.
* Track KPIs and targets (quota attainment, coverage, win rates), highlighting risks, gaps and opportunities for action.
* Support forecasting by analysing pipeline health, seasonality and historical performance; challenge assumptions and document drivers.
* Partner with Sales leaders to improve territory planning, quota set‑up, coverage modelling and capacity planning.
* Support deal processes (pricing, approvals, discount governance) and coordinate with Finance on policy adherence.
* Identify and deliver improvements to sales processes, tools and reporting to reduce friction and improve rep productivity.
* Forecasting: improve forecast accuracy by monitoring pipeline health, validating inputs, and documenting drivers and risks ahead of close.
* Sales execution: run sales operating rhythms (weekly pipeline reviews, monthly performance reviews, QBR support) and ensure consistent definitions and actions.
* Reporting and insights: deliver clear dashboards and narratives that explain what happened, why it happened, and what the team should do next.
Qualifications
* Hands‑on CRM and pipeline governance (e.g., Salesforce): data hygiene, stage definitions, close dates and next‑step discipline.
* Forecasting support and pipeline analysis (coverage, seasonality, historical trends); ability to challenge assumptions and document drivers/risks.
* Performance reporting and insight generation: pipeline, bookings/revenue, conversion and activity reporting; clear KPI/metric definitions.
* Strong Excel plus SQL for querying/validating data; dashboarding experience (e.g., Power BI).
* Ability to run sales cadence outputs (weekly/monthly reviews, QBR support) with clear stakeholder communication and storytelling.
* Continuous improvement mindset: identify and deliver process/tool/reporting improvements that reduce friction and improve rep productivity.
* Experience in territory planning, quota setup, coverage modelling and/or capacity planning (preferred).
* Deal process support (pricing, approvals, discount governance) and partnering with Finance on policy adherence.
* Cross‑functional partnering with Marketing/Sales Enablement on lead‑to‑opportunity handoffs and process adoption.
* Experience improving tooling, automation and data flows across the sales stack; comfortable using AI tools to accelerate analysis/reporting (within company policies).
* University degree.
Benefits
* Full private medical cover and dental cover.
* Life assurance and member rewards.
* 28 days annual leave.
* Competitive pension.
* Season ticket loans.
* Enhanced maternity and paternity pay.
* Other perks and rewards.
CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug‑free workplace and perform pre‑employment substance abuse testing.
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