Head Waiter - Pall Mall, London Job Type: Full Time - 40 hours per week The Royal Automobile Club is an exclusive world-class private members club, with two stunning clubhouses in London and Epsom. Providing a first-class service offering accommodation, dining, sports and leisure facilities for the enjoyment of our members and guests. Benefits of working at the Royal Automobile Club: 40-hour week with paid overtime Free meals on duty Paid birthday day off Free shuttle bus from Epsom station Perkbox discount scheme European RAC cover Interest-free season ticket loan Staff uniform Generous pension Employer-paid health cash plan 24/7 Employee Assistance Programme Purpose of the role: We are looking for a Head Waiter with proactive energy, a positive can-do attitude and great leadership skills to ensure the effective running of their section and the floor in absence of the Manager/Assistant Manager. Working in our busy Brooklands restaurant based at our prestigious Pall Mall clubhouse, we are committed to offering an exceptional experience for our members. Responsibilities: Deputise for Managers in their absence Liaise with the Managers to confirm requirement for the daily operation, including table plan, setup, menu updates, and service standards. Take responsibility for all stock and equipment within the department ensuring effective use of resources and minimise waste Deliver friendly, efficient customer service Creating a warm and welcoming atmosphere Passionate about delivering first-class customer service Numerical skills and experience of cash handling About you: Leadership experience Attention to detail Basic food hygiene - level 1 & 2 Experience in hospitality Awareness of Licencing laws Team player Club Values: HEARTS Heritage – Our rich motoring, social, sporting and architectural heritage runs through the fabric and the nature of the Club Excellence – Excellence is not an achievement; it is something we strive for every day Accountability – Taking ownership of our work, meeting our own high standards, honouring our commitments and acting with professionalism Respect – Showing consideration and understanding to our members and colleagues Trust – Acting with fairness, honesty and integrity Sustainability – Actively contribute to reducing our environmental impact, improving our operational efficiency and continuing to build our reputation Please visit our website for more information about our Club Vision and Values. What to expect: All applications will be reviewed Immediate interview dates available