To help make Liverpool City region the best place to grow up, grow a family, and grow a business – where no-one is left behind
* Employer: Liverpool City Region Combined Authority
* Location: No 1 Mann Island, Liverpool
* Contract: Permanent
* Working Pattern: Flexible Hours/Full Time
* Hours: 35 hours per week.
* DBS Check: No
* Closing Date: 13/07/2025 at 23:59
* Reference: RES/25/317548
About the Role
You will be responsible for proactive, preventative Cyber Security measures and to have an awareness of the threat landscape both internally and externally to LCRCA and play an active role in support, guidance and escalation routes for Service Centre colleagues.
The opportunity
As a Technical Officer (Cyber), you’ll report to the Principal Cyber Security Officer and assist with the operation of the Liverpool City Region Combined Authority (LCRCA) Cyber Security systems (endpoint, perimeter, network, cloud) throughout their system lifecycle and the handling of incidents and problems related to Cyber Security through to resolution.
Main responsibilities
Contribute to LCRCA IT Team
* -Contribute to timely and helpful support for system users in resolving cyber issues and delivering efficient operational outcomes for the organisation.
* -Assist in the delivery of all aspects of the digital service where required.
* -Put the needs ofthe people of the Liverpool City Region first incarrying out their duties,taking an action focussed and respectful approach.
Provide Technical Support to LCRCA staff and Members
* -Respond to relevant service requests in a timely manner.
* -Provision appropriate communications as required.
* -Contribute to major incident reviews.
* -Assist with Problem Management function to identify root causes and implement changes wherenecessary.
* -May be part of the IT Out of Hours rota.
* -Contribute to cyber incident response plan exercising.
* -Contribute to maintaining compliance with PCI-DSS and Cyber Essentials accreditations
High availability of business systems
* -Pro-actively monitor infrastructure and applications to identify possible cyber issues.
* -Respond toalerting systems in a timely manner.
* -Strictly adhere to IT change management processes.
* -Pro-actively maintain cyber related systems as appropriate.
* -Complete documented cyber related daily checks and other preventative proactive tasks.
* -Liaise with other IT staff regarding the feasibility, capacity andscheduling of related changes.
* -Assist withinitialdisaster recoveryexercises.
* -Carry outregular recovery testsand documenting results.
* -Ensurebackup processes are in place for core applications and systems.
* -Ensure thatbackup logs are checked for success and exceptions dealt with.
Transition solutions from project implementation phaseinto live environment
* -Assist colleaguesto ensureimplementation and testing phases are complete.
* -Be familiar withgo live documentation.
* -Testalerting and monitoring facilities.
* -Test backup and restore plans.
* -Assist withsupportand knowledge transferfor solutionsto the Service Centre.
About the person
We’re looking for someone who can bring:
* -Hands-on experience working with cyber security services
* -A collaborative and proactive approach to supporting others
* -Strong technical and problem-solving skills with a focus on service improvement
* -Confidence in developing and deploying cyber security components
* -Flexibility to manage changing priorities
* -A positive approach to maintaining a healthy work-life balance
If you think you match the job description, and our values, then click on the link to apply.In your application you will be asked questions on how you meet specific criteria, please ensure that you give full details with examples on how you meet the criteria.
* -Considerable hands-on experience working in IT with a focus on cyber security
* -Hold or be working towards an industry standard qualification e.g. COMPTIA Security+ or ISC Certified in Cybersecurity or have equivalent knowledge gained from experience working in a multi-disciplined IT Team
About the organisation
The Liverpool City Region is world-famous for its history, culture and creativity. A place of firsts, it is the birthplace of modern railways, public health and international trade. Now, our economy is being transformed once again, changing the world through world-leading innovation in health and life sciences, digital and creative, and advanced manufacturing - growing an economy already worth £35 billion a year.
The Combined Authority plays a central role in catalysing this innovation-led economy. We are seizing the unique opportunity to use our devolved powers and funding to create wealth and prosperity for all our 1.6 million residents and the whole UK - investing in our economy, people, place, transport and digital infrastructure. Our vision is for the Liverpool City Region to be: The best place to grow up, grow a family, and grow a business - where no-one is left behind.
* -Local Government Pension Scheme contributions between 5.5% and 12.5%
* -Generous holiday entitlement of 29 days rising to 34 days after 5 years service, as well as bank holidays and the option to buy 10 additional days
* -Free travel around Liverpool City Region with an All-Zone Metro card worth £1,450 per year plus All Zones Off Peak Trio ticket for your spouse or partner
* -Flexible and hybrid working
* 2-4/7 access to Employee Assistance Programme for you and your family and Free counselling service
* -Automatic enrolment to our Westfield Health Programme
* -Corporate discounts at council-owned gyms
* -Bike to Work Scheme
* -Coaching, mentoring, apprenticeships, and professional qualifications including paid membership fees and even a £1k interest free learning loan for any non-job-related learning
Equality, Diversity & Inclusion
We offer a guaranteed interview scheme for candidates who have declared that they: have a disability, are from a Black, Asian or Minority Ethnic background, are a member of a reservist or have close family links to a member of the Armed Forces as we are under-represented by people from these communities.
To be considered under one of these schemes, you must indicate your eligibility in the relevant section of the application form. In addition, you must clearly demonstrate in your personal statement how you meet all the key essential criteria listed above, and highlight how you meet the remaining essential criteria outlined in the person specification within your CV.
Applications that do not include this evidence will not be considered under the guaranteed interview schemes.
The Liverpool City Region Combined Authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees and volunteers to share this commitment.
We actively promote diversity and inclusion. Please note that this role is unlikely to meet the eligibility requirements for sponsorship under the Skilled Worker route. We recommend that you assess your eligibility before applying for this position. Please visit https://www.gov.uk/skilled-worker-visa
How to apply
Please apply online via the link provided.
Please note, CV applications will only be accepted alongside a completed personal and monitoring information online application form.
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