We are seeking an experienced Secretary to join the Consultant-led Mental Health Outpatients team at Ards Hospital. The successful candidate will provide vital administrative and clerical support, working alongside three other Secretaries and Clerical Officers to ensure the smooth running of the service. This is a busy, patient-focused environment where teamwork, adaptability, and excellent communication skills are essential. Key Responsibilities Schedule and manage patient appointments. Provide audio typing support for clinicians. Take accurate minutes of meetings (including via Microsoft Teams). Cover reception duties, welcoming patients and handling enquiries. Manage correspondence, records, and data input in line with Trust standards. Work collaboratively with colleagues to ensure efficient service delivery. Maintain confidentiality and adhere to Trust policies at all times. Essential Criteria Previous secretarial/administrative experience. Proficiency in Microsoft Office applications. Experience of audio typing and minute taking. Strong organisational skills with the ability to prioritise workload. Excellent communication and teamwork skills. Flexibility and adaptability in a busy clinical setting. Desirable Criteria Experience with Encompass (training will be provided if required). Previous NHS or healthcare administration experience. Additional Requirements Two references (one from the most recent employer). An up-to-date Access NI check (or willingness to obtain one).