Havas Media Network (HMN) employs over 950 people across the UK & Ireland, working with clients to generate meaningful outcomes. Our centralized digital activation team, comprising more than 250 specialists in PPC, SEO, affiliates, paid social, programmatic and commerce, supports clients across all agency brands.
Role Overview
We are looking for a Paid Social Account Manager to manage key client accounts, deliver innovative communications planning solutions, and drive performance through a deep understanding of social channels.
Key Responsibilities
* Client account management and communication with multiple stakeholders, providing first‑class service and innovative solutions.
* Support the Social Director and Business Director with day‑to‑day running of client accounts and addressing strategic business challenges.
* Campaign and project management – take ownership of client projects from brief to campaign report.
* Own the finance process and month‑end reconciliations.
* Effective time management for all responsibilities for both internal and external stakeholders.
* Knowledge of all tools supporting brand and performance; understand campaign optimisation across brand and performance.
* Adopt outside‑the‑box thinking with an agile, proactive approach.
* Manage teams to ensure delivery to deadline and budget; oversee campaign pacing and budget forecasting.
* Ensure accurate reporting and share actionable insights for continuous improvement.
* Confidently present to large and small groups, reporting back on campaigns.
* Develop and maintain strong relationships with key partners (e.g. Facebook, Twitter) to stay abreast of platform developments.
* Keep up to date with social trends.
* Lead by example, maintain a positive attitude, resolve issues collaboratively and swiftly, and keep the Social Directors informed of any issues or concerns.
* Encourage independent work and demonstrate effective delegation skills while supporting and coaching junior team members.
* Take ownership of personal and team skills development, attending all training and development sessions.
* Identify developmental training needs and communicate them accordingly.
* Act as an ambassador for the business, inspiring others and demonstrating our agency values.
* Monitor own workload and that of direct reports, ensuring high‑quality output collectively.
Qualifications
* Passion for social media – using it, learning about it, and innovating on it.
* Proven knowledge and expertise in creating social media plans, paid activation, optimisation, and reporting.
* Excellent attention to detail and accuracy.
* Experience of client management and clear communication skills, with the ability to present ideas with conviction and gravitas.
* Experience with line management and assisting in individual development plans.
* Self‑starter with a proactive, can‑do attitude.
* Ability to thrive in a fast‑paced, entrepreneurial environment.
* Solutions focused and approachable.
Contract Type: Permanent
We are an equal‑opportunity employer. We welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual’s ability to perform their job.
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