Mercedes-Benz Parts Sales Advisors
We are seeking two experienced Parts Advisors to join our Mallusk team.
We are a specialist franchise catering for Mercedes-Benz Truck and Van. We require experienced individuals to complement our existing experienced parts team, to ensure every vehicle has the components it needs - when it needs them.
Shift patterns available:
1 x 39 hours per week, 13:45 – 12 midnight Monday to Thursday.
Rate of pay: £13.15 per hour, plus shift allowance
1 x 39 hours per week, Monday to Thursday, 08:30 – 16:45 & Friday 08:30 – 17:00 (39 hours)
Rate of pay: £13.15 per hour
Saturday overtime working will be on a rotational basis; 08:30 – 12:30, when competent 08:30 – 15:00 when required.
Job Role:
* Identifying and sourcing Mercedes-Benz vehicle parts, processing orders in a timely and accurate manner
* To handle all customers/prospective customers in a prompt, helpful and efficient manner both on the telephone and in person representative of the brand
* Communicating effectively with customers, giving product advice along with promotions and offers
* Locate unavailable items from other suppliers and arrange for delivery
* Upsell products and vehicle parts accessories
* Check deliveries of stock against delivery notes and record any discrepancies
* Maintain accurate records of inventory levels and assist in stock management Assist with stock management and with general parts department duties
* Process orders and handle transactions efficiently for our inhouse team
Aptitude, Values & Work Ethic:
* Positivity with the desire to learn and develop within the dealership
* A passion for vehicles
Essential:
* At least one year's experience working in a similar role within the motor industry
* IT literate with the ability to use Microsoft Office and navigate parts catalogues
* Ability to communicate effectively with customers by telephone, email and face-to-face
* Excellent accuracy and attention to detail
* A good team player with the ability to work on your own initiative
* Commitment to delivering customer excellence
Desirable:
* Experience of using Kerridge/CDK or a dealer management system
Benefits:
* Continued Mercedes-Benz accredited training & development
* Mercedes-Benz uniforms provided
* Group profit share scheme
* Generous annual leave entitlement that increases with service
* Employee activities & events to recognise going the extra mile
* Birthday gift and long-service awards
* Ben – Employee Assistance Programme
* Death in service benefit
If you wish to join our market leading parts team, please submit your CV to Gillian McCrudden at -
MBNI are an Equal Opportunities Employer
If you have a keen interest in vehicle maintenance and repair processes and are passionate about customer service we encourage you to apply for these exciting opportunities as a Parts Advisor.
Job Type: Full-time
Pay: £26,500.00-£32,000.00 per year
Benefits:
* Canteen
* Cycle to work scheme
* Discounted or free food
* Free parking
* On-site parking
* Profit sharing
* Sick pay
Work Location: In person