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Operations specialist

Cheltenham
Permanent
Abercrombie & Kent UK
Operations specialist
Posted: 36min ago
Offer description

Job Description

Job Description

Come and join one of the world’s leading luxury travel brands.

A&K Travel Group is a dynamic collection of travel and cruise companies, including Abercrombie & Kent, Crystal, and the world’s oldest travel agency, Cox & Kings. We create unique, immersive travel experiences worldwide. Our people make us a great place to work, fostering a supportive environment with ongoing training and global career opportunities. We also make a difference: Abercrombie & Kent Philanthropy has supported communities for 40 years, and we were recognised by Which? for exceptional client care during the pandemic.

Purpose

To provide operational and documentation support across the guest journey, ensuring all logistical and administrative elements are delivered with precision and professionalism. This role is integral to maintaining the smooth flow of information between departments, ensuring accurate documentation, and supporting the delivery of exceptional service from guest confirmation through to travel.

Responsibilities

Administrative Support

1. Support the Sales team with administrative tasks including confirmation documents, final documents, itinerary updates, and guest communications.
2. Administrative support may include Tailormade, Chairman’...

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