My client is a leading Commercial Automotive leasing / Fleet Management company based in Hampton. They have a role for an Account Manager to join their Account Management Department.
Role Summary :
To be accountable for the overall retention, management and service delivery of a portfolio of new and existing contracts. To maximise levels of client satisfaction and contract revenues through proactive operational and strategic relationship management. To manage, support and monitor a team of account management staff in ensuring client service levels are consistently at the highest possible.
? To manage and control the day-to-day service delivery attributable to a portfolio of outsourced fleet management and leasing contracts
? To manage the production and delivery of comprehensive fleet management reports and contract performance data and review meetings to the client base
? To proactively advise and communicate with each client on areas of fleet management best practices including cost reduction and fleet availability
? To utilise the support of the wider business departments in optimising high levels of service delivery to the client base
? To maximise contract revenues and margins within the existing scope of services provided to each client
? To be responsible for compiling, managing and delivering contract retention and extension bids
? To identify, promote and close opportunities for maximising profitab...