Allen Motor Group are currently looking to employ an Aftersales Advisor to join our Ford dealership in Warwick. Using your fantastic customer experience skills, you will keep the customer informed and consultant on their vehicles serving, answering any questions or queries they may have.
As an Aftersales Advisor youll have some key tasks and activities within your area of responsibility:
* Updating customers on their vehicle and any potential work that needs to be done
* Ensuring all recorded information is accurate and stored correctly
* Booking vehicles into the workshop
* Achieving set performance targets by upselling products
* Ensuring adherence to all GDPR guidelines
This position is offered ona Full-time permanent basis, 46.33 hour working week Monday Friday & 1 in 3 Saturdays, £30,000 basic salary and an OTE of £36,000reporting to the Aftersales Manager.
Do I need experience?
No! Whilst we welcome applications from those with a background in an automotive aftersales/service advisor role, we understand that everyone started without experience at some point, so we relish applications from people looking to begin their automotive career with us. The key attributes and skills we look for in candidates are:
1. Excellent organisational and adminis...