To provide support to the Support and Performance Team in the provision of services including Land Charges, Building Control and Planning.
* To process (including scanning, saving and indexing) applications within statutory time limits. (Training will be available).
* To maintain and monitor information retained on a variety of software systems.
* To undertake in the production and circulation of letters, emails and other documentation.
* To respond to requests (by telephone, letter, email and in person) for information in a clear, accurate, polite and prompt fashion.
* Help manage the team's filing and record keeping and contribute to the maintenance of records on current applications, using both paper based and computer based systems, including inputting and extracting information via a personal computer.
* Respond to straight forward requests, including researching records and other information sources, as necessary by accessing information from software and/or by liaising with officers.
* Retrieve visitors, ensuring they are appropriately dealt with and help with the booking of rooms for meetings.
* To attend meetings and briefings when required and provide the appropriate feedback, including taking minutes and distributing them accordingly.
* Validate applications and carry out local land charges searches.
* Any other duties required with the general level of responsibility of this post.
You will need to be willing to work flexibly and able to work on your own initiative. You will need to enjoy working in a team that works to very demanding but achievable timescales. The team delivers a high standard of service to our customers which is essential in the growth and development of Thurrock., Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to .
The service operates from 8:00am to 17:00pm Monday to Friday
Benefits of Working with Us
* Generous annual leave entitlement
* Local Government Pension Scheme
* Flexible and hybrid working opportunities (where applicable)
* Ongoing training and professional development
* Employee assistance programme and wellbeing support
* Staff discounts and local offers
* A supportive and inclusive working environment
Important Dates
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