Join Our Team: Band 4 37.5hrs Waiting List Practitioner
Supporting Young People and Families During Their Wait for Care
We are recruiting an Assistant Practitioner for our Children's ADHD and Autism team (AAT) to provide waiting well support. If you are passionate about supporting children, young people and families, particularly during the often difficult period before treatment begins, this role is for you.
You’ll play a crucial part in managing the AAT waiting list and engaging with families. This role is ideal for someone who values psychological safety, has a proactive mindset, and understands the impact of timely, compassionate communication.
We Are Looking For These Qualities
* Experience in a health, care or youth service setting
* Strong communication and interpersonal skills
* Awareness of safeguarding, trauma-informed practice and community support systems
* Confidence in managing sensitive conversations and acting as a liaison between families and services
* Commitment to equity, engagement and improving service accessibility
Why This Role Matters
You’ll help ensure families feel recognised, guided and reassured during what can be a vulnerable time. Your work will directly reduce uncertainty, support wellbeing and contribute to a more responsive system for young people.
Wait List Coordination
Support the coordination of waiting lists, act as a first point of contact for families and clinical teams.
Check-ins And Support While Waiting
Help support proactive engagement with families on waiting lists. This can include regular check‑ins, signposting to resources or third sector organisations, and providing psychoeducation or self‑help materials to prevent deterioration while waiting.
Signposting And Navigation
After consultation with the family and support from the local clinical team, give support with regards to signposting families to appropriate interim support – such as online resources, workshops, or community‑based interventions – while they await assessment or treatment.
Data And Performance Monitoring
Support robust data collection and performance monitoring, enabling better allocation of resources and identification of bottlenecks in the system.
Inclusion and Accessibility
As a Disability Confident Employer, Rainbow Badge Scheme member, Veteran Aware organisation, and proud holder of the Armed Forces Covenant Employer Recognition Scheme Gold Award, CWP is committed to making our recruitment practices as inclusive as possible. We value differences and welcome applications from people who have direct experience of accessing our services.
If you consider yourself neurodivergent and need help to complete your application form, please contact cwp.recruitment@nhs.net or telephone 01244 393100.
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