Social network you want to login/join with:
Better Placed Ltd - A Sunday Times Top 10 Employer!
Location:
Nottingham, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Views:
3
Posted:
05.05.2025
Expiry Date:
19.06.2025
Job Description:
We are seeking a Technical Klaviyo Expert!
Our client is a well-loved ecommerce business experiencing significant growth.
They are looking for a Senior CRM Manager to join their team, reporting to the Head of CRM, to lead customer initiatives during this pivotal growth phase. It is essential that the candidate be a hands-on technical Klaviyo expert.
The successful candidate will be responsible for developing data-driven strategies to improve customer engagement, retention, and loyalty.
The role involves managing customer communications across email, SMS, and push notifications.
Responsibilities include:
* Owning the customer database via Klaviyo
* Implementing a test-and-learn approach to CRM to strengthen customer relationships
* Enhancing the customer journey through targeted campaigns and continuous optimization
* Segmenting customers effectively using data and insights for personalized communication
* Analyzing CRM performance and reporting results to the Head of CRM and broader team
* Analyzing customer behavior to identify opportunities and optimize campaigns continuously
* Collaborating with marketing, data, and tech teams to build a best-in-class customer experience
* Overseeing Klaviyo to deliver sophisticated marketing solutions
Ideal Candidate:
* Proven technical experience with Klaviyo in an ecommerce environment
* Expertise in customer segmentation, loyalty, and retention strategies
* Strong analytical skills with a results-oriented mindset
If you meet these requirements, please apply immediately for more information.
#J-18808-Ljbffr