Tax Technology and Data Operations Manager
EY Belfast, Northern Ireland, United Kingdom
Salary: £70,000.00-£90,000.00
Full-time, Mid-Senior level, Project Management and Information Technology, Professional Services
Overview
At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.
About the Team
Global Tax Center of Excellence (Global Tax CoE) is a dedicated global team focused on delivering exceptional client service across borders. The Tax Technology and Data Operations (TDO) team work with the firm’s most challenging, complex, multi-jurisdiction clients, bringing technology and data operations experience across the engagement lifecycle.
Responsibilities
* Drive market success by adopting and championing new technologies, tools, solutions and ways of working, working directly with clients and account teams.
* Develop design and architecture of technology and data solutions, ensuring alignment with global standards and tailoring them to client and EY delivery environments.
* Manage client accounts end-to-end, from implementation through service delivery, ensuring successful deployment of agreed solutions and overseeing ongoing operations to meet performance and quality standards.
* Contribute to the evolution of firm-wide tools, technologies, and processes by applying deep business insights, technical expertise, and market experience gained through direct client engagements.
* Responsible for TDO activities across the full engagement lifecycle (identification and pursuit through to transition and into BAU Operations, including proposal writing, pitches to client, managing resources, defining and driving processes to deliver services, leading daily operations on client projects).
* Work with a broad network of account, tax technical, financial and tax compliance teams representing the TDO team.
* Support the continuing evolution and implementation of new technologies and standards to transform service delivery.
* Deployment and positioning of market‑leading technologies and solutions internally and directly to clients.
Qualifications
* Strong client relationship management skills with ability to develop high quality outputs for clients and navigate complex situations.
* Experience and understanding of technology deployment models (e.g., requirements, design, implementation) and data management/operations.
* Experience in delivering complex client projects involving technology, transformation and data operations.
* Experience of working in and managing virtual teams across multiple locations with varied skill sets.
* Experience managing multiple projects simultaneously in a client‑facing environment dealing with various internal and external stakeholders.
* Effective time management, ability to remain collected when under pressure to meet deadlines.
* Ability to think out of the box to solve business and operational challenges through a lens of technology, data and automation.
* Be an effective collaborator who can manage and work with a broad group of stakeholders.
* Communicate technical and complex messages in simple terms.
Skills And Attributes For Success
* Degree level qualification in accounting and/or tax or proven work record in a professional services environment.
* Knowledge in data automation, transformation, cloud computing, compliance technologies.
* Experience or an understanding in core ERP systems such as SAP and Oracle.
* Business development skills, ability to present and pitch ideas and technology internally and externally.
What We Offer You
At EY, we’ll develop you with future‑focused skills and equip you with world‑class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams.
To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability‑related adjustments or accommodations you may need.
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