Job Summary
As an Assistant Area Inspector, you will support the inspection and management of highways issues, helping to ensure that customer enquiries are resolved and that maintenance activities meet required standards. You'll work closely with Area Inspectors, customers, partners, and contractors across your allocated area. Updating asset information and working with others to deliver a strong Highways network.
Key Responsibilities
* Carry out inspections and respond to Fix My Street and other enquiries within agreed standards and timescales.
* Raise accurate works orders in line with the Highways Specification and Safety Inspection Policy.
* Support routine safety inspections and ensure compliance with CDM and health & safety requirements.
* Assist in resolving local issues by liaising with customers, stakeholders, towns, parishes and local members.
* Promote Fix My Street and support customer communication, ensuring outcomes are monitored and recorded.
* Assist with enforcement evidence, green claims and post‑completion audits of completed works.
* Work collaboratively with colleagues, partners and third‑party organisations to support effective service delivery.
* Use asset management and works ordering systems effectively and provide resilience within the team.
Candidate Profile
We're looking for a confident and proactive new starter that wants to grow with our service and develop their career in Highways service. A quick learner with a keen eye for assisting our teams improving the lives of Buckinghamshire residents. You should have the ability to work collaboratively, have a keen ethic for learning new skills and working as a team to manage issues with full training on the ground. As well as represent the service with credibility with assisting customers & stakeholders correspondence. If you're motivated, solutions‑focused, and ready to make a tangible difference to Buckinghamshire's highway network, and are keen for a new challenge or just starting out in your career then we would love to hear from you.
The Communities Directorate
Our Communities directorate works across the county to deliver a number of the key customer‑facing services that our residents, businesses and visitors rely on every day.
This directorate includes a wide range of services, including:
* Collecting and disposing of waste and recycling.
* Maintaining our roads and Rights of Way network and parking.
* Ensuring the delivery of school transport, and supporting sustainable travel including public bus services and School Crossing Patrollers.
* Managing Country Parks.
* Leisure facilities, museums, theatres and libraries, as well as developing our Cultural Strategy.
* Licensing, Environmental Health and Trading Standards.
* Cemeteries and Crematoria.
Customer Focus
The customer is central to how we develop and deliver all of these services, which help promote our rich and vibrant culture and special environment. We are looking for enthusiastic, ambitious and committed individuals to join our team and help us to continue to make Buckinghamshire a great place to live, work and visit. This is an exciting time for us as we bring together the services previously run by five separate councils before Buckinghamshire Council was created.
About Buckinghamshire Council
Buckinghamshire Council is a relatively new organisation that combines the strengths and expertise of the previous five councils in the county to create positive change for local people, communities, and businesses. We are firmly focused on the future and have made a clear commitment to serve residents better and to provide stronger representation for Buckinghamshire, both locally and nationally. Highways and Technical Services play a vital role in supporting our communities, keeping the county moving and ensuring our transport network is safe, resilient and well‑managed. We are ambitious, collaborative and committed to continuous improvement.
Our Highways team works to ensure the road network in Buckinghamshire is safe for those travelling through, working and living in it through delivery of our Highways Safety Inspection Policy. You'll be part of a supportive environment that values expertise, encourages learning, and promotes forward‑thinking approaches to managing our highways. As part of our ambition to deliver the very best highways service for Buckinghamshire, we have recently reshaped our service, creating a stronger, more resilient and forward‑looking structure. These posts offer a genuine opportunity to grow your career in the Local Government & Highways sector, and ensure we continue to deliver a high‑quality, safe and efficient highway network.
Our Values
We have a set of values, which our employees have chosen, that represent what we are - Proud, Ambitious, Collaborative and Trustworthy. By joining Buckinghamshire Council, you can expect:
Benefits & Support
* A fair and inclusive culture.
* The chance to really make a difference to those around you.
* Health and well‑being initiatives including an Employee Assistance Programme, Mental Health First Aiders and mindfulness workshops.
* A unified voice through our Employee Representative Group.
* Ongoing support, and the opportunity to develop and progress in your career with us.
* Opportunities to take part in fun activities such as fundraising and social events.
* Hard work and success deserves recognition. That’s why we pride ourselves on the benefits we give our people – a good work‑life balance, flexible and agile working arrangements, discounts on cafés, restaurants, shops and auto‑enrolment into our generous Pension Scheme. In addition to the opportunity to gain membership to Costco, we have discounted gym memberships, travel discounts with Arriva and much more.
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