Job Description
Job Title: Part-Time Customer Service Advisor\nLocation: Corby\nHours: Monday to Friday, 1:00pm – 5:00pm (20 hours per week) \n\nWe’re currently looking for a reliable and professional Part-Time Customer Service Advisor to join a busy and supportive team based in Corby. In this role, you'll be the first point of contact for customers, handling a incoming and outbound calls in a fast-paced environment. Your ability to deliver friendly, efficient, and solution-focused support will be key.\n\nKey Responsibilities:\nHandle a high volume of inbound customer calls efficiently and professionally\nAssist customers with orders, enquiries, and general product information\nResolve customer issues or escalate where necessary\nMaintain accurate records of customer interactions\nDeliver a courteous, friendly, and helpful service at all times\n\nRequirements:\nMinimum 12 months of phone-based customer service experience\nConfident telephone manner and strong communication skills\nAbility to multitask and remain calm under pressure\nGreat attention to detail and competent computer skills\nPositive attitude and team-player mindset\nBe able to hit the ground running\n\nWorking Hours:\n\nMonday to Friday, 1...