Department:
Real Estate - Professional Support Hub
Employment Type:
Permanent
Location:
Newcastle
Description
DAC Beachcroft has an exciting opportunity for someone to join our Real Estate team as an Administrative Assistant on a full-time, permanent basis in our Newcastle office. This role is office-based, requiring attendance in the Newcastle location.
The position involves providing administrative and file management support. Work will be directed either by lawyers or through the work allocated by the Hub Leader (HL), Practice Assistants (PA), or Legal Support Assistants (LSA). The role aims to establish and maintain a service-oriented relationship with the team, understanding and responding to their needs.
Key Responsibilities
Client Relationship Management
* Taking instructions for admin tasks related to client relationship management
* Ensuring knowledge of client-specific protocols and integrating them into practices
* Assisting in organizing internal and external events, seminars, and conferences, including managing delegate registers, booking travel, and printing/sending materials
Administrative
* Managing files, ensuring correct filing and naming conventions (both electronic and paper)
* Handling file opening and closing procedures on relevant systems
* Organizing bookings, deliveries, courier requests, and other ad hoc tasks
* Supporting document processing, including printing, copying, scanning, and electronic document management
Communication
* Liaising with team members to ensure workload and deadlines are managed effectively
* Answering internal calls and liaising with lawyers and team leaders
Financial
* Assisting with billing and finance administration, including BACs and TTs
* Supporting with expenses management
Processing
* Managing priorities and workloads to meet deadlines, consulting with HL when needed
* Creating and uploading information to client data rooms as instructed
* Producing court bundles, ensuring accuracy and compliance with court rules
* Verifying data accuracy and ensuring policy compliance
* Managing correspondence and documentation, including online applications and searches
Customer Service
* Participating in team meetings and liaising with lawyers and HL for work instructions
* Providing updates to service users and offering assistance proactively
Skills, Knowledge, and Expertise
* Relevant office-based administrative experience
* Familiarity with document and case management systems
* Intermediate proficiency in Microsoft Office
* Strong communication and organizational skills
* Attention to detail and commitment to quality
* Customer service orientation and proactive attitude
* Willingness to learn and develop professionally
* Team player with adaptability and flexibility
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