Role Overview An opportunity for a customer-focused IT & Network Engineer to support a range of IT, network, and communication systems across office and client environments. Key Responsibilities Provide technical support and resolve infrastructure issues Install and maintain IT and network systems Follow internal processes to deliver high-quality service Work to deadlines and manage service requests Collaborate with clients, suppliers, and internal teams Travel to sites as required Essential Requirements Strong IT infrastructure and networking knowledge Good troubleshooting and diagnostic skills Strong communication and customer service ability Proactive and adaptable approach Ability to work in a fast-paced environment Full UK driving licence Desirable Skills Experience with Cisco, Fortinet, HP, Dell, or Oracle Knowledge of cabling (Cat5/6, fibre), storage, and break-fix services Understanding of SIP and tools like Wireshark Certifications such as CCNA or CompTIA Network What's on Offer Salary up to £40,000 company van Training and development opportunities Supportive working environment