Customer Delivery Driver - Pontyclun Talbot Green Extra
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Pay*: £13.35 an hour, rising to £14.56 in stores inside the M25. Additional payments may apply based on location.
We offer a minimum of 16 guaranteed hours per week, with flexibility to work as few as 12 hours if preferred.
Availability Window
* Sunday: 18:00 – 23:00
* Monday: 13:00 – 23:00
* Thursday: 18:00 – 23:00
* Saturday: 18:00 – 22:00
Responsibilities
* I ensure the van and trays I use are clean and kept tidy/organised.
* Leaving the back yard clean, tidy and clear of rubbish, and picking up litter as I see it.
* Ensuring trays are washed as part of the tray wash process.
* Loading the van as required, checking the van for roadworthiness.
* Talking to the customer about any changes to their order, including short code item and substitutions, offering a refund for anything they are unhappy with.
* Taking care of products/deliveries as if they were my own.
* Explaining to the customer that they will not be charged any more for their substitutions.
* Delivering during the customer's time slot.
* Calling the customer before arriving at their property if early.
* Calling the store/centre if running 30 or more minutes late.
Qualifications
* Build relationships with colleagues to create team spirit, working together to make sure our store is the best it can be for customers.
* Warm and welcoming in interactions with customers and colleagues, taking time to understand the customer and say "Thank you.
* Acting quickly to respond to the changing needs of our customers and embracing change within my store.
* Energetic and driven to deliver beyond expectations, integrating home and work to achieve a balance that is right for me.
* Sharing ideas with my Manager and other colleagues on how we can improve our store for customers.
* A valid UK/EU/EEA driving licence (Full or Automatic only) for at least 12 months with no more than 3 penalty points.
Benefits
* Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
* Request flexible working from day one.
* Get 10% off and 15% at pay day weekends – save up to £2,000 a year with your Colleague Clubcard, with an additional card to share with family outside your home.
* Access to free wellbeing services with a range of resources to support your mind, body, and life.
* Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%.
* Benefits to suit you, choose what you use – from discounts and shares to cycle to work schemes.
* Uniform provided and policies to support you for all of life’s moments, big and small.
* Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds.
* Click here to read more about the benefits we have available for our colleagues.
About Us
Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is ‘Serving our customers, communities and planet a little better every day’. Acting responsibly and sustainably for all stakeholders, the communities we serve and the planet.
Diversity, equity and inclusion (DEI) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and to be yourself at work – everyone’s welcome.
We know life looks a little different for each of us. That’s why at Tesco we welcome chats about flexible working. Whether you are at the start of a career, looking for freedom, or going through life-changing moments, let us know how we can support.
We are proud to have been accredited Disability Confident Leader and are committed to a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, click here.
Please note that Tesco only recruits individuals who are over 18 unless the role requires work before 6:15 am, after 9:45 pm, or involves warehousing, counter, bakery or driving roles.
On occasions where we have high volumes of applicants, roles may close earlier than the advertised end date. Individual feedback will be offered only to candidates who attend an interview.
For more information about us please visit www.tescoplc.com.
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