Are you the kind of person who thrives on variety, loves bringing order to a fast-moving business, and gets a genuine kick out of seeing projects come together? If so, this new role as Office & Operations Manager could be the most interesting role you'll find!
Our client is a growing SME property development group based in the North West, operating across house buying and selling, contracting and renovation and an exciting new outdoor living company. They are looking for an experienced, motivated Office & Operations Manager to join them right at the start of their next growth chapter – and grow with them over the next 2 to 3 years. Really nice people to work with, who value their team.
You'll work directly with the Managing Director as the central operational hub of the business - the person who keeps everything ticking, anticipates what's needed next, and makes things happen. No two days will look the same, but you'll have a natural weekly rhythm built around keeping projects on track and the business running smoothly.
As the Office & Operations Manager you will have responsibility for…
Liaising with all key stakeholders - subcontractors, tradespeople and materials suppliers – and keeping everyone aligned
Project planning and scheduling: coordinating live programmes, spotting risks before they become problems
Price-checking, documentation and paperwork at pre-planning and tender stage
CRM management — tracking enquiries, leads and client relationships
Managing the MD's diary, correspondence and day-to-day priorities
Supporting commercial activity: getting to market on materials pricing, supporting tender submissions
H&S compliance documentation and RAMS workflow
Weekly financial check-ins: monitoring spend vs budget and cashflow awareness
Client communication - building strong relationships with new and existing customers
Building a small but effective back office team when the time comes
The successful Office & Operations Manager is…
An exceptional communicator - confident and professional with clients, colleagues, subcontractors and trades alike
Experienced in developing and managing a small back office team
Strong on organisation and project planning - you know how to juggle competing priorities without dropping the ball
Experienced in managing CRM systems - you're comfortable managing pipelines and keeping records sharp
Numerate, commercially aware and proactive - you don't wait to be asked
Self-motivated and highly organised - working from home holds no fears for you
Used to deadlines - and the kind of person who meets them
Used to keeping a busy director focused and on schedule with the help of your excellent diary management skills
A problem-solver who anticipates issues before they land on the MD's desk
Ideally someone with a background in construction, property, or a related trades environment, who is familiar with construction or project management software
Preferably experienced in a small or growing business where you've had to wear many hats
This is a really wonderful opportunity for the right person with the right attitude to really make their mark and grow their career as the business grows.
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