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Churchill / FishnChickn, Team Member; Location
We want every customer to have an amazing experience, every time they visit. That means a smiley face serving delicious sustainably sourced fish and chips. As a team member, you’ll make our customers' fish and chip dreams come true by offering exceptional customer service, following our core values and behaviours.
Team Members are responsible at all times for the staff they are working with, ensuring each other's safety by following the company’s health and safety procedures as laid out in their staff induction. They are mainly responsible for serving customers, maintaining standards of food quality, store cleanliness, and till work. Team Members are the main face of the Company and must always maintain a high level of quality, service, and cleanliness, ensuring total customer satisfaction.
The role involves a mixture of day and evening shifts, including weekends, depending on business needs.
Main Responsibilities:
* To ensure we go above and beyond for our customers by serving them in a polite, professional manner
* Assembling orders for takeaway, Click & Collect, and Delivery via our 'My Chippy' app
* Assisting Managers and Fryers in preparing food
* Supporting good food hygiene practices
* Supporting best practice for Health & Safety
Skills & Attributes:
* Willingness to learn and grow
* An enthusiastic approach to delivering great service and a drive for customer satisfaction
* Comfort interacting with customers
* Previous experience in a similar environment is an advantage
Benefits:
* Opportunities for career progression
* Recognition rewards
* Online training and personal development to enhance your CV
* Staff discounts
* Flexible working options
* 28 days holiday, including bank holidays
At Churchill’s, our journey began in the early 1920s when Great Grandpa Harold and Dorothy moved from the north to Essex to buy their first fish and chip shop in Romford in 1923. Three generations later, we’re proud to be fish and chip enthusiasts!
We believe fish and chips create memories and bring people together. We are committed to sustainability, sourcing fish from sustainable sources, and using environmentally friendly practices like recycling waste oil into Bio Diesel and using recycled or biodegradable packaging.
We are a family business that cares deeply about its people. Your development and happiness are as important to us as our delicious fish and chips!
Join our family and become a fish and chip superhero!
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