Razorblue role: We are looking for a Billing Analyst to join our growing team of like-minded tech people. Should you choose to accept, your responsibilities will encompass: Conduct detailed reviews of client contract billing records against actual consumption data to identify discrepancies and ensure billing accuracy. Collaborate proactively with account managers to gain a comprehensive understanding of client usage patterns and investigate any variances, supporting informed decision-making. Verify and validate billing datasets received from suppliers, ensuring data integrity and alignment with contractual terms. Liaise effectively with internal teams—particularly account managers—to ensure client accounts are accurately reconciled and invoiced in line with actual consumption. Our perfect candidate should have a wealth of knowledge spanning various technologies and being able to use these skills to troubleshoot and deliver five star solutions that keep our clients happy is a must! Customer service is paramount to us, which is why we only look for candidates with excellent customer facing skills and the ability to communicate effectively. Your friendly tech-savviness will truly shine here. razorblue requirements: We know its unrealistic to find someone who ticks all of these boxes (extra points if you do), which is why we seek those eager to develop over time through our development resources and peer learning. If this aligns with your own personal growth mindset, we would love you to apply. IT background desirable, ideally within a Microsoft Partner or Managed Service Provider Proven experience in data analysis, including managing large datasets and validating complex billing information Advanced proficiency in Microsoft Excel and the wider Microsoft Office suite Excellent verbal and written communication skills, with the ability to present and influence at all levels High attention to detail, adaptable, and able to work effectively under pressure Strong time management and organisational skills in fast-paced environments Confident handling technical product information Full, clean UK driving licence required Excellent conversational fluency in English is required to clearly explain complex technical issues Continuous learning and development are central to our culture, and we heavily invest in elevating our people, not just hiring those already at an expert level. razorblue gives: Working for an IT partner isn’t for the faint hearted, it requires drive, passion for technology, collaboration, and a drive to innovate. If you want to learn more about the IT domain as a whole or specialise in one particular area, you can do that here. We are not looking for the most qualified people, but people who have a true drive to learn and a passion for the technology sector. Our learning and development opportunities, combined with our team's drive for growth, result in a high volume of promotions granted year after year. We operate a hybrid working policy across most roles and often get asked why we haven’t made the decision to go fully remote… For us, natural learning opportunities are invaluable and office working enables this and has also inspired our collective culture of teamwork. Our other benefits include: Base salary of £24,000- £25,000 per annum depending on skills and knowledge Hybrid working Flexible working to suit your work life fit 25 days holidays per annum public holidays the ability to purchase 10 more Your birthday off (Obviously!) £2000 Referral Scheme Bonus – if you know any other techies that want to join us Enhanced maternity, paternity, adoption Baby bonus (Family is important to us) Fully funded training and accreditations to expand your skillset Two paid charity volunteering days per year Discounted Broadband (Necessity) Life insurance Private Health Insurance with Vitality Health Quarterly team social fund Cycle to Work scheme Gear up with the latest tech toys through our partnership with Currys Cruise around in an eco-friendly electric car with our EV Scheme We're committed to creating an inclusive and accessible recruitment process. Please don't hesitate to reach out if you require any reasonable adjustments to participate in our application or interview process. We're here to support you. Agencies/Recruiters Please Note: To maintain an efficient and direct application process, we ask that recruitment agencies refrain from contacting us regarding our vacancies. We encourage individual candidates to apply directly through our website, as it enables us to manage our hiring process more effectively. Razorblue does not accept unsolicited speculative CVs. We take no liability for fees or commissions if hiring someone who applied directly or was sourced through other means. Any emailed disclaimers indicating otherwise will not supersede this policy. Candidates must be submitted only in response to specific requisitions from our talent acquisition team. Your cooperation in this matter is greatly appreciated and contributes to our efforts in finding the best possible fit for our team. Rest assured; we'll reach out if we ever need assistance from agencies. Thanks for understanding!