Banco Santander SA is seeking a Customer Relations Team Leader for a 12 Month Fixed Term Contract based in Redhill. This hybrid role requires at least 3 days a week in the office.
The successful candidate will manage a team of complaint handlers, ensuring adherence to policies while delivering high-quality customer resolutions. The position offers a competitive salary between £36,000 - £40,000, along with various benefits including bonuses and generous holiday allowances.
Strong leadership, excellent communication skills, and the ability to manage performance metrics are essential for this position. If you are keen to develop a customer-centric culture, we'd love to hear from you!
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