Customer Success Specialist Location: London (Hybrid) Contract: 6 months We're looking for a proactive Customer Success Specialist to join a Global leading company focused on financial training & learning solutions. to join on a 6-month contract. You'll play a key role in supporting both new and existing clients, ensuring smooth onboarding and day-to-day business processes. We are looking for candidates who have strong customer success experience working in financial services companies. What you'll be doing: Lead end-to-end client onboarding processes Review and coordinate contracts, SLAs, and performance agreements Act as a key liaison between clients and internal teams Track commercial metrics and manage timelines Resolve issues quickly to maintain strong client relationshipsWhat we're looking for: Experience in client onboarding, client services, or implementation Familiarity with contracts, SLAs, and KPIs Excellent communication and stakeholder management skills Strong organisational skills and ability to deliver to deadlines Background working in financial services companies. This is an urgent vacancy with deadline where the hiring manager is shortlisting for an interview immediately. Please apply with a copy of your CV or send it khushboo. pandey @ randstad. Co. uk Randstad Technologies is acting as an Employment Business in relation to this vacancy