Account Handler
Deliver outstanding servicing to a portfolio of clients, ensuring accurate policy administration, timely renewals, and effective liaison with insurers to secure appropriate cover and competitive terms.
What youll be doing:
* To learn all Scheme binder and Open Market business as directed by the Commercial/Claims Manager.
* To administer new business, renewals and mid-term adjustments for clients using Scheme binders and/or Open Market.
* To learn and enforce Underwriting Guides for the Underwriting of Scheme business and underwriting processes for Open Market.
* To meet all service standards for the handling of renewal, new business and/or MTAs as directed by the Commercial/Claims Manager.
* To review files and provide technical advice and guidance to clients and prospective clients.
* Work closely with other team members to ensure any client receives a prompt and efficient response. To deal with all referrals from the Affinities Department.
* To maintain client relationships by providing excellent customer service. Ensuring work is carried out with accuracy, confidentiality and deadlines are met.
* To liaise with the Claims Department as and when necessary.
* Deal with accounts queries.
What were looking for:
1. Client-first mindset with professional integrity.
2. P...