Schoen Clinic Chelsea is looking for an organised, motivated, and patient-focused Medical Secretary to join our dedicated team on a permanent, full-time basis.
This is an exciting opportunity to play a key role in supporting our team and ensuring exceptional service for our patients. If you thrive in a busy clinical environment and enjoy being the go-to person for administrative excellence, wed love to hear from you.
About The Role
As a Medical Secretary, you will be responsible for providing high-quality administrative and secretarial support to our consultants and clinical teams. Your role will be essential in ensuring smooth patient pathways and efficient clinic operations.
Key Responsibilities
* Managing our clinical teams diaries and scheduling patient appointments
* Typing and preparing clinic letters, medical reports, and correspondence
* Handling telephone and email enquiries with professionalism and compassion
* Coordinating referrals, investigations, and follow-up appointments
* Maintaining accurate patient records and ensuring confidentiality at all times
* Supporting patients throughout their journey with helpful, clear communication
* Liaising with internal teams to ensure seamless service delivery
What We Are Looking For
* Previous experience as a Medical Secretary or in a similar healthcare admin role
* Excellent communication and interpersonal skills
* Strong attention to detail and exceptional organisational ability
* Confident using clinical systems and Microsoft Office
* A proactive, positive approach and commitment to outstanding patient care
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