Team Coordinator
An exciting opportunity has opened up for a Team Coordinator to support a team of personal shoppers. You will be responsible for all administrative arrangements needed to support HNWI with personal shopping services including shipping, organising transportation, dry cleaning and tailoring services.
Please be aware, this role is a full-time role on a Fixed-term Contract for 12 months.
Team Coordinator Responsibilities
This position will involve, but will not be limited to:
1. Ensure the seamless day-to-day running of the Personal Shopping function through meticulous administrative support
2. Deliver a consistently exceptional standard of service, embodying a proactive, solution-oriented mindset and a commitment to hospitality
3. Leverage experience with Salesforce to enhance client interactions and support operational efficiency
4. Take full ownership of premium service touchpoints, including:
5. Coordinating shipping and courier servicesIssuing bespoke gift cards for virtual shopping experiencesArranging transportation for clients and team membersScheduling off-site meetings and exclusive appointmentsManaging purchase orders and procurement processesMaintaining inventory of office supplies and luxury packagingOverseeing garment care, including dry cleaning and tailoring services
Team Coordinator Rewards
Alongside a competitive salary, the successful candidate will receive the following benefits:
6. 25 days holiday plus bank holidays (increasing over length of service)
7. Valuable experience in a highly regarded organisation
8. Private medical and dental scheme
9. Social events and staff discounts and more!
The Company
This position is an interesting and exciting opportunity for the right candidate. Striving to give a memorable experience for their clients, this organisation is a fabulous local employer!
This role is working 40 hours a week, 9am - 6pm.
Team Coordinator Requirements
10. Previous administration experience, ideally within hospitality or retail
11. Excellent IT skills, including proficiency in Microsoft Office (PowerPoint, Excel)
12. Experience with Salesforce
13. Proactive and solution-oriented, with a commitment to delivering a high standard of hospitality
14. Impeccable time management and strong attention to detail
15. Ability to multitask and prioritise effectively in a fast-paced, high-demand environment
16. Outstanding customer service skills with a positive, client-focused attitude
17. Excellent communication and interpersonal skills
18. A collaborative team player with a flexible and adaptable working style
19. Resilient under pressure, maintaining professionalism and poise at all times