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IT Support Apprentice
, Apply From: 16/05/2025
Learning Provider
Delivered by BALTIC TRAINING SERVICES LIMITED
Employer
EPX LTD
Vacancy Description
* Provide support to customers, suppliers, and partners via telephone, remote support and onsite visits
* Create and take ownership of tickets and be responsible for allocated work
* Communicate effectively with customers via telephone and maintain excellent written job-notes throughout
* Adhere to and contribute toward company processes and procedures
* Manage your workload, whilst meeting and exceeding KPIs and targets
* Carry out Project Engineering works when required by Professional Services
* Provide support to all other areas of the business where required
Key Details
Vacancy Title
IT Support Apprentice
Employer Description
Established over 20 years ago, EPX Ltd provides comprehensive IT services to a diverse range of businesses across the UK. Their offerings include managed IT support, cybersecurity, cloud solutions, and consultancy, all tailored to meet the unique needs of their clients. With a strong emphasis on security and service quality, EPX has built a reputation as a trusted technology partner.
Vacancy Location
Stafford Enterprise Park Weston Road Stafford ST18 0BF
Wage Frequency
Custom
Number of Vacancies
1
Vacancy Reference Number
1000320243
Key Dates
Apply From
16/05/2025
Closing Date For Applications
2025-06-13 23:59:59
Interview Begin From
Possible Start Date
2025-06-20 00:00:00
Training
Training to be Provided
* Information Communications Technician Level 3 Apprenticeship Standard
* Full training and support will be provided by your workplace mentor and from the Baltic team
Learning Provider
BALTIC TRAINING SERVICES LIMITED
Skills Required
Communication skillsIT skillsAttention to detailOrganisation skillsCustomer care skillsProblem solving skillsAdministrative skillsTeam working
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