EEAST is a great place to work, great people, great career opportunities and a career that can take you anywhere. No two days are the same, if you are looking for a varied and supportive environment EEAST can offer you that and more!
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Job overview
The purpose of this role is to provide an excellent and successful integrated programme of delivery for the reconfiguration of emergency control rooms, to enable the Trust to meet its strategic aims.
The role will also oversee, implement and lead the programmes delivery, which impact across or beyond the Organisation with an ongoing requirement to act with minimal guidelines while setting goals and standards for others.
Main duties of the job
The postholder will provide leadership and professional management, combined with taking responsibility for the delivery of the agreed business case and will provide expertise to support directorates in their work to redesign and modernise our control room services.
The postholder will ensure delivery of the business cases’ aims and objectives including full temporal and financial compliance.
The role will include implementing and leading solutions to protect these vital requirements and being responsible for course correcting where necessary.
Work with the Chief Operating Officer in the development of the Trust’s strategic actions, contributing to the development of corporate strategy, policy and decision making in relation to the provision of emergency control room reconfiguration.
Work with the other Deputy Directors, Heads of Service, Trust staff and external stakeholders using significant knowledge and expertise to shape the direction of the programme’s delivery.
Be accountable for the management, development and implementation of the business plan, including associated resourcing infrastructure, to deliver patient care across EEAST ensuring that urgent and emergency care services (U&EC) are delivered to agreed key quality, performance and financial standards.
Work closely with the Chief Operating Officer to ensure that the strategic priorities and management of the directorate provide sustained and optimum performance.
As an interim member of the Trust’s Leadership Team, develop and implement further changes to the emergency control room functions as part of the implementation process. Build and develop a culture of delivery, with improvement and innovation as a foundation for excellent organisational performance.
Influence stakeholders, identify opportunities and oversee the transformation and implementation of agreed changes and the delivery of performance working with all directorates to ensure cohesive and aligned interaction of transformation and forward planning. Identify opportunities and develop specific plans for improvement.
Be accountable for the timeliness of plans related to business continuity and hold those responsible for supporting this function to account for delivery of services in their areas of responsibility, ensuring robust governance and delivering value for money.
Represent the Trust externally and develop partnership working across all areas of the NHS regarding the development and implementation of the EOC reconfiguration programme; working collaboratively with the emergency control rooms and frontline operations.
For more information please see attached Job description
The postholder will support the Chief Operating Officer in their role as the executive accountable lead for the effective operations of the emergency control rooms.
They will, therefore, provide visible leadership to support the effective delivery of the reconfiguration plan across the Trust, together with the efficient and effective use of resources, promoting a culture that is both progressive and accountable.
Working for our organisation
You'll have the opportunity to work in one of the most diverse regions in the country, with the vibrant capital city just a stone's throw away and the invigorating North Sea coast to the east.
The East of England offers a unique blend of innovation and opportunity, surrounded by picturesque countryside, historic towns, and quick access to both the bustling capital and serene coastlines.
At EEAST we bring together all our skills to provide 24 hour, 365 days a year urgent care to those in need of emergency and non-emergency medical treatment and transport in Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk and Cambridgeshire.
We are always looking to innovate our approaches and work together to offer the best possible patient care across our counties.
We aim to represent and value the diversity of our local communities through our workforce and service provision. We therefore positively encourage applications from under-represented groups, such as Black, Asian, or other ethnic groups, individuals with a Disability, or LGBTQ+ individuals who meet the specific criteria.
We at EEAST want to support our employees achieve a balance between work and other priorities, such as caring responsibilities, family commitments, further learning, and other interests. We therefore welcome flexible working requests.
Detailed job description and main responsibilities
For a thorough and comprehensive understanding of the role, including all its specific requirements and responsibilities, please consult the attached Job Description and Person Specification. This document provides an in-depth overview that will give you a clear and detailed picture of what the position entails.
Please note, should you be successful in your application, you will be required to undergo pre-employment checks, prior to receiving an unconditional offer, if full employment checks cannot be achieved (this will include existing and unserved disciplinary sanctions), then your offer may be withdrawn.
How to apply
Step 1 - Read the advert and the Job Description and Person Specification (attached)
Step 2 - Complete the Supporting Statement - Your statement needs to indicate how you meet each of the criteria contained within the Person Specification.
Step 3 - Complete the online application and upload your statement. Please note, CVs are not accepted.
Person specification
Qualifications
Essential criteria
1. Educated to Master’s Level in relevant subject or equivalent level of experience of working at a similar level in a specialist area.
2. Evidence of Project Management qualifications or similar level of credible experience.
Experience
Essential criteria
3. Recent, proven and significant senior leadership experience.
4. Significant management experience at senior level in the NHS or other public healthcare related industry.
5. Proven record in transferring processes and roles between locations whilst maintaining temporal and financial compliance with the plan.
6. Experience and/or understanding of the UK Ambulance Sector or wider health economy.
7. Experience of working in the NHS or large complex workforce organisations.
8. Experience of creating new teams and motivating and inspiring staff to work together to achieve a common objective.
Desirable criteria
9. Experience of successfully operating in and delivering priorities in a partnership environment.
Skills and Knowledge
Essential criteria
10. Commissioning expertise in healthcare environment.
11. Demonstrated capabilities to manage own workload and make informed decisions in the absence of required information, working to tight and often changing timescales.
12. Evidence of team and individual interventions to drive improvement.
Desirable criteria
13. Ability to work with a range of stakeholders to direct on the required outcome.
Personal Qualities, Abilities and Attributes
Essential criteria
14. Clear commitment to improving quality of patient care/service users.
15. Highly motivated individual with strong personal integrity.
16. Team builder, able to delegate whilst holding to account for delivery.
Experience
Essential criteria
17. Extensive experience of delivering presentations to large groups of stakeholders in often pressured and politically sensitive environments.
18. Experience of managing and prioritising a large budget and making savings when required.
19. Experience in leading major change initiatives with positive outcomes.
Skills and Knowledge
Essential criteria
20. Political acumen and effective networking skills.
21. Drive, energy, enthusiasm and resilience to achieve end results.
22. Dynamic personality and the ability to build trusted stakeholder relationships and wide support networks in a political context.
23. Strong external communications skills in a politically sensitive environment and experience in handling media.
24. Dynamic, passionate, open, participative and supportive leadership style.
25. Ability to work effectively between strategic and operational activities where required.
26. Outstanding impact, drive, enthusiasm, commitment and presence.
27. Able to constructively challenge and support.
28. Ability to prepare and produce concise yet insightful communications for dissemination to senior stakeholders and a broad range of stakeholders as required.
29. Ability to analyse highly complex issues where material is conflicting and drawn from multiple sources.
30. Demonstrated capability to act upon incomplete information, using experience to make inferences and decision making.
31. Ability to analyse numerical and written data, assess options and draw appropriate initiatives.
32. Leadership, vision, strategic thinking and planning with highly developed political skills.
33. Demonstrated capability to plan over short-, medium- and long-term timeframes and adjust plans and resource requirements accordingly.
34. Ability to provide informative reporting on finances and impact to Board management.
35. Ability to make decisions autonomously on difficult issues when required.
36. Entrepreneurialism in a challenging organisational environment.
37. Ability to delegate effectively.
38. Will consider the most effective way to promote equality of opportunity and good working relationships and has the ability to take actions which support and promote this agenda.
Desirable criteria
39. Able to articulate a strong vision/strategic direction and translate into achievable objectives and plans.
Personal Qualities, Abilities and Attributes
Essential criteria
40. Resilient and able to perform effectively in a pressured environment.
41. Determination, perseverance, emotional intelligence and resilience.
42. Decisive leader, capable and committed to translating policy and analysis into practical actions.
43. Strong prioritisation skills with the ability to manage competing demands.
EEAST Values and Behaviours
Essential criteria
44. Evidence that personal behaviour reflects Trust Values.
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Candidates who require a Skilled Worker visa to work in the United Kingdom can determine the likelihood of obtaining a Certificate of Sponsorship for this position by assessing their circumstances against the criteria specified on the Check if you need a UK visa - website. We encourage all applicants to review these criteria carefully to understand their eligibility for sponsorship.
References and Employment History: All references from current and previous employers, will be sought via their Human Resources Department and must cover a minimum of 3 years employment. Therefore, when completing the reference section of your application form, please give the address, telephone number and email address of the Human Resources Department and indicate your current/previous line manager and their departmental details.
All appointments will be subject to currently having a clean disciplinary record.
Please be advised that a No Smoking Policy is in operation throughout the Trust.
Guaranteed Interview Scheme - Under the Trust's commitment 'Positive about Disabled People', if you consider yourself as having a disability and you meet the minimum selection criteria for any post, you will get an automatic interview. By minimum selection criteria we mean that you must provide us with evidence in your application form which demonstrates the essential requirements as set out in the person specification and advertisement for a post.
We aim to represent and value the diversity of our local communities through our workforce and service provision. We therefore positively encourage applications, regardless of age, race, religion & belief, sex, gender reassignment, sexual orientation, marriage & civil partnership, pregnancy & maternity or disability.