Supply Chain Manager - Global Customs and Trade
Join to apply for the Supply Chain Manager - Global Customs and Trade role at River Island
Description
Supply Chain Manager – Global Customs and Trade plays a critical role within the Supply Chain Team, responsible for ensuring compliance with all applicable customs rules/laws for imported and exported shipments. This role involves calculating duties and taxes, coordinating with third‑party customs providers, and staying informed about changes in customs regulations.
Department: Upstream
Location: Head Office, Chelsea House
Key Duties and Responsibilities
* Customs compliance throughout the business UK and overseas and management of all customs processes and authorisations, CFSP, Customs warehousing, RGR, AEO
* Ensuring correct process and calculation of duties and taxes, ensuring accurate figures are provided to finance for payment.
* Coordinate with third‑party customs providers to manage CFSP (Customs Freight Simplified Procedures) and Customs Type U Warehouse regimes effectively.
* Audit and advise on tariff classification for goods.
* Enter details into specialized customs software such as CDS or another third‑party customs software.
* Attend regular meetings with Customs Officials and third‑party providers to address customs matters.
* Conduct internal customs audits across imports, exports, web, and home production and maintain AEO (Authorized Economic Operator) C, and customs authorisations compliance.
* Maintaining records and reporting, duty savings, duty payments, VAT payments.
* Monthly reconciliation of customs warehouse reports, stock balancing, duty payments, duty liability.
* Assist with customs and financial audits.
* Stay updated on import and export laws and regulations, advising on import and export restrictions, tariff systems, valuation requirements, and other customs‑related matters.
* Understand the impact of customs regulations changes and assist with implementing necessary processes and change.
* Liaise with officials in various agencies to ensure goods are cleared through customs.
* Collaborate closely with Product teams and the wider business on customs requirements.
* Knowledge of preference schemes, such as DCTS, GSP (Generalized System of Preferences) and EUR1.
Experience Required
* Extensive experience in customs import and export, including preparation of export and import customs entries.
* Relevant experience in a fashion retailer or freight forwarder.
* Thorough understanding of relevant laws, regulations, and procedures.
* Experience in freight forwarding (air, sea, road) and international trade.
* Knowledge of tariff classification and customs regimes such as CFSP and Customs Bonded Warehouse.
* Experience with SAP Business Objects and proficiency in Microsoft Office, particularly Excel (intermediate level minimum).
* Familiarity with third‑party customs software systems, such as Ricardo.
Personal Skills & Qualities
* Excellent written and verbal communication skills.
* Ability to build effective working relationships internally and externally.
* Strong problem‑solving skills with critical thinking ability.
* Active listener with the capacity to interpret information accurately.
* Self‑motivated and well‑organized, capable of managing multiple priorities under pressure.
* Team player with the capability to work independently.
* High attention to detail with a focus on accuracy.
About Us
We’re a much‑loved brand with an exciting future. Our Islanders are a diverse bunch of bright, talented people who love working together – and are proud of the work they do. Progression here can take you in all kinds of directions. This is what a career at River Island is like. And this is where yours starts.
This role is based at our Head Office in West London. Check us out here on a map.
What we can offer you:
* 💰 Generous 50% staff discount so you can treat yourself to the latest products, and a bargain staff shop on site!
* 🛒 Reducing Islanders everyday expenses through discounts, benefits, financial advice, wellbeing solutions and more through Reward Gateway!
* 🎉 A free onsite gym, subsidised restaurant & café to fill your needs. Various social events to socialise throughout the year.
* 🤎 Every family is unique, we support Islanders with all different family setups enhanced maternity, paternity, adoption & fertility treatment. We also work closely with the Retail Trust to create dedicated support for all our Islanders!
* 💻 Flexible working is a given, on top of payday and summer early finish Fridays.
* 💕 Give as you earn scheme, a ‘Giver Island’ day each year and receive matched funding.
* 🎓 Support with upskilling through on‑the‑job training and qualifications. A succession plan if you want to progress.
* 💰 A generous bonus scheme & private pension plan.
* 🩺 The choice to opt in for healthcare through our provider AXA.
* ☀️ 25 days paid holiday, exclusive of Bank Holidays. With the added option to purchase additional holiday twice a year for whatever the need!
Keeping You Safe
At River Island we are committed to the safeguarding of all of our employees regardless of age or job role. We will fulfil our obligation under the Prevent duty which seeks to stop extremism and extremist views from materialising in our business. We promote and encourage the belief in British Values- including democracy, the rule of law, individual liberty and mutual respect and tolerance of different faiths and beliefs. To find out more, please visit www.gov.uk.
Our Island is made up of a diverse community, where we all belong and feel part of something bigger. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles unless operational requirements prevent otherwise.
Referrals increase your chances of interviewing at River Island by 2x
Get notified about new Global Supply Chain Manager jobs in London, England, United Kingdom.
#J-18808-Ljbffr