Role Summary
We are looking for a Freight Coordinator to join our team in Great Yarmouth. You will be responsible for arranging freight shipments from beginning to close, including booking acceptance, arranging with shipping line, processing customs, creating documentation, follow up and invoicing, whilst providing first class customer service throughout. The ideal candidate will have previous logistical experience, with a good understanding of the necessary processes and documentation.
What you’ll be doing
1. Arrangement of international consignments according to client instructions and requirements.
2. Receiving of pre-alerts and shipping documentation.
3. End to end monitoring of inbound and outbound movements.
4. Opening of files for Air, Sea Road & Courier shipments.
5. Issue customs clearance instructions and verify 100% compliance with AEO and customs policy.
6. Day to day invoicing and job costing.
7. Track and follow up of purchase orders/shipments.
8. Maintenance of SOPs.
9. Coordinating with overseas offices/partners.
10. Quoting new traffic / new trade lanes.
11. Collaborate with Warehouse and Logistics to ensure client needs are met moving goods via all modes of transport.
12. Additional / ad hoc duties as required to meet the needs of the business.
What we’re looking for
We invite applications from candidates who can demonstrate:
13. Drive and self-motivation, with the desire and commitment to succeed, deliver excellence and make positive change;
14. Relationship building, with excellent interpersonal skills and the ability to quickly build rapport;
15. Collaboration, able to work well with others across diverse backgrounds to share information, develop skills, and deliver results;
16. Resilience with the ability to persist and adapt;
17. Smart problem-solving and analytical abilities, with a curious and inquisitive mind, and an openness to new ideas;
18. Professional integrity and a respect for company values.
Other requirements
19. Minimum 1-2 years previous logistics experience within a similar or commercial environment.
20. Customer service oriented
21. Excellent communication skills, both written and verbal
22. Conscientious, with strong attention to detail and accuracy
23. High level of integrity and commitment
24. Self-starter who is highly organised with good problem-solving ability
25. Able to use own initiative and prioritise
26. Team player with a willing and flexible approach to work
27. Adaptable, able to learn quickly and multi-task.
28. Able to work well under pressure and meet deadlines.
29. Positive and enthusiastic, with a can-do attitude
30. Good MS Office skills (Outlook, Word, Excel)
31. Holds a full Uk Driving license