Customer Service Representative – Staines
Are you passionate about delivering top-notch customer service? Our global SaaS client seeks a motivated Customer Service Representative to join their EMEA team.
The Offer:
* Annual Salary £28,000 doe
* 12-month contract -PAYE - paid on a weekly basis
* Location: Staines, hybrid work model -3 days onsite.
The Role:
* Answer inbound calls from customers and partners.
* Log cases and gather key information in the in-house system/ platform.
* Assign cases to the appropriate teams.
* Provide initial support and problem-solving via phone and email.
Experience:
* Excellent communication and problem-solving skills.
* Ability to work independently and as part of a team.
* Contact center experience and platform familiarity are a plus.
Ready to make an impact? Apply now with your CV or LinkedIn profile. Apply Now!
Som | som@principlehr.com