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Helpdesk administrator | dorset county hospital nhs foundation trust

Dorchester
Dorset County Hospital Nhs Foundation Trust
Helpdesk administrator
€22,500 a year
Posted: 11h ago
Offer description

Job Overview

The Estates department is seeking a forward‑thinking and innovative individual that embraces improvement and change to assist with the transformation of its operation. This role is part of a wider administrative team that provides support to estates (hard services, capital projects, governance and decontamination) and therefore will have a very varied remit.


Responsibilities

* Be the first point of contact for visitors to the Estates Department, ensuring that all visitors sign in and putting them in touch with their Trust contact and issuing keys and security passes as required.
* Maintain a courteous and helpful approach when dealing with all visitors and contractors.
* Ensure all jobs are handled with an effective response, issues are addressed and actioned swiftly, by liaising, supporting and working closely with the Estates Officers & Managers, and in the interim the Maintenance coordinator.
* Receive incoming telephone calls, manage queries, record and pass on messages as appropriate from service users and suppliers, including wards, non‑clinical departments, Trust staff and external supply companies and contractors.
* Maintain stock levels within the department and ensure the system is kept up to date.
* Raise purchase orders and receipt goods to ensure prompt payment of goods and services received by the Estates & Facilities department.
* Receive deliveries into Estates, checking for accuracy and storing goods securely for distribution to the relevant teams, ensuring items are logged on the system.
* Carry out general office duties and undertake other duties commensurate with this grade of post in agreement with the relevant line manager.


Equal Opportunities

We are a Trust that celebrates diversity, and we are committed to creating an inclusive environment for all employees. We welcome applications from people in all under‑represented groups.


Right to Work

Right to Work in the UK: This role is not available for Skilled Worker visa sponsorship. Applicants must already have the legal right to work in the UK at the time of application. Unfortunately, we are unable to support visa applications for this post in line with UKVI regulations.


Disability Confident

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer.

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