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Service desk analyst - hybrid it support & incident mgmt

Ovingdean
FCDO Services
Service desk analyst
€30,000 a year
Posted: 2 May
Offer description

FCDO Services in Ovingdean seeks a dedicated IT Support professional to manage Service Desk operations. Responsibilities include overseeing the support queue, logging incidents, and ensuring effective resolution of issues with a focus on customer service. Candidates should have an NVQ Level 3 or apprenticeship in IT, experience in Service Desk environments, and confidence in Microsoft systems. The position offers competitive salary, training opportunities, and hybrid working arrangements.
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