Your newpany
One of our clients in Redhill is looking for a Specialised Credit Management Advisor to join the team.
Your new role
1. Manage the Vulnerable Customer database, ensuringpliance withpany procedures, guidelines, and regulatory requirements
2. Oversee debt management accounts, ensuring fair and reasonable arrangements that align with customer financial capability and do not increase debt burden.
3. Maintain performance reporting and identify improvements within the process, rmending changes to enhance service and operational efficiency.
4. Handle all aspects of specialised debt management, including supporting vulnerable customers, monitoringpliance, and upholdingpany policies and quality standards.
What you'll get in return
In return, you will be offered healthcare, apetitive pension and salary, hybrid working and flexible hours when required.