Job Description
Prestigious opportunity for a Cisco Voice Engineer to join a pioneering technology team based in Manchester.
The successful candidate will be responsible for the design, implementation, and support of Cisco-based voice communication systems, dedicated to a strategic digital transformation of our network. We welcome your application to join us as we grow.
As one of our Cisco Voice Engineers, you will:
* Design, configure, and maintain Cisco Unified Communications Manager (CUCM), Unity Connection, and related voice systems.
* Install and support Cisco voice gateways, routers, and switches.
* Manage SIP trunking, dial plans, and call routing.
* Provide Tier 3 support for voice-related incidents and service requests.
* Collaborate with network and infrastructure teams to ensure seamless integration.
* Monitor system performance and implement optimisations.
* Maintain documentation and contribute to project planning and delivery.
If you possess a combination of some of the following skills, then LETS TALK!
Experience with Cisco voice technologies.
* Strong understanding of VoIP protocols (SIP, H.323), QoS, and VLANs.
* Experience with Cisco CUBE, Webex, and Cisco Emergency Responder (CER) is advantageous but not essential.
* Excellent troubleshooting and communication skills.
* Certifications such as CCNA Collaboration, CCNP Collaboration, or CCIE Collaboration would also be desirable but not essential.
What you'll get in return
In return, you will be rewarded with 30 days holiday plus