Location: London, Birmingham, Manchester
Why Business?
With over 175 years of heritage, BT is now the flagship business brand of BT Group. We’ve brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally.
We’re a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it’s not just the technology that matters, it’s what it can do to help them build stronger, smarter, more secure businesses.
We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.
As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society
Why this job matters
The Sales Specialist, IT Services will report directly to the Senior Sales Specialist Manager and will be responsible for building client relationships in order to identify opportunities, develop pipeline and successfully achieve sales targets.
This role will be responsible for following and understanding the latest trends and developments in our industry and be able to present and share knowledge to colleagues to improve others learning, as well as delivering campaigns and events to help deliver revenue growth targets.
This role will also work closely with finance and Pricing to understand the P&L in detail for the customer solutions being sold to ensure margins on all deals are maximised and pricing is aligned to market expectations.
What you’ll be doing
* Developing, managing and delivering all Sales targets, based on SOVGM, Revenue and Gross Margin
* Develop, maintain and grow strong relationships with telecom providers, and channel partners
* To build solutions that exceed customers needs for customer premises equipment and IT solutions
* Maintaining a broad architectural knowledge and trends on leading and emerging technologies, to influence both customers and internal stakeholders
* Creating a high level of customer satisfaction and advocacy across the customer base through personal activity and leveraging the wider teams
* Creating and successfully developing sales plans with Account Managers, to retain and win new revenues
* Identify and qualify new business opportunities for IT/CPE products & services and licencing
* Defining and developing senior relationships with the virtual teams and wider BT and EE
* Present and demonstrate CPE solutions including routers, switches, firewalls
* Negotiate pricing, terms and contracts to close deals and meet sales targets
The skills you’ll need
Solution Selling
Business Development
Relationship Building
Growth Mindset
Customer Service
What we would like to see on your CV
* Proven track record of delivering against targets within a sales role
* Aligning and prioritising multiple demands
* Excellent communication, presentation and interpersonal skills with strong influencing and negotiation skills
* Experience of using an industry recognised sales methodology
* Senior Stakeholder Management
* Telecoms experience is preferred
* Familiarity with vendors like Cisco, Cisco Meraki, Juniper, Fortinet and Palo Alto
* Knowledge of using Cisco Commerce Workplace (CCW)
Benfits include
* On-target-commission
* BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
* From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up.
* Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.
* 25 days annual leave (not including bank holidays), increasing with service
* 24/7 private virtual GP appointments for UK colleagues
* 2 weeks carer’s leave
* World-class training and development opportunities
* Option to join BT Shares Saving schemes.
Flexible working
BT have moved to a hybrid working model - you can work from home 2 days per week. This means you’ll be at your contractual location 3 days a week.