Job Description
As the Customer Service Coordinator, you will oversee and elevate daily interactions with our customers throughout the entire sales cycle-from handling enquiries to managing order entry, resolving invoice queries, and addressing complaints.\n\nGlassolutions is part of Saint-Gobain Building Glass UK&I - the largest processor, distributor and repairer of glass and glazing systems in the UK\n\nWhat we're looking for: \n\nExperience is great- but its not everything- if you have the right attitudes and values we can teach you the know how. What you will need is:\n\nStrong communication skills to harvest business relationships\nHigh levels of initiative to think of creative solutions\nDigital navigation to switch between systems\nHigh attention to detail to get it right first time\nAble to prioritise tasks and get to the most important bits first\nA genuine desire to understand and satisfy customers - continuously taking and sharing their perspective with all around.What you will be doing:\n\nThis role will take ownership of the customer journey, delivering a proactive, high-quality approach to managing enquiries, processing orders, and overseeing after-sales support.\n\nMaintain sales volume from existing customers; by offering alternative products to ensure we fulfil orders and keep customers satisfied....