CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We're looking for an experienced and strategic Account Director to lead large high-profile client contracts, driving operational excellence, commercial performance, and long-term growth.
This is a key leadership role, responsible for shaping service delivery, building strong client relationships, and ensuring contractual commitments are consistently met and exceeded.
Key Responsibilities
* Lead and develop a multi-disciplinary contract team to deliver exceptional FM services
* Ensure full compliance with contractual, financial, and operational requirements
* Identify and deliver opportunities for contract growth, increased profitability, and service expansion
* Develop and deliver financial plans, including revenue, profit, cost control, and debt reduction
* Maintain strong, trusted relationships with key client stakeholders
* Drive a high-performance culture, with a focus on safety, people development, and service excellence
* Ensure robust HSE standards are embedded across CBRE teams and supply chain partners
* Implement effective staffing structures to support operational demands and business continuity
* Support new business activity through solution development, presentations, and contract mobilisation
* Promote CBRE's RISE values and collaborative ways of working across the business
About You
* Proven experience at Account Director / Senior Contract Manager level within hard services (essential)
* Strong commercial acumen with experience managing P&L and driving contract growth
* Experienced in leading, developing, and structuring high-performing teams
* Regional/national portfolio management
* Excellent communication and stakeholder management skills
* A natural leader with the ability to motivate, influence, and inspire
* Strategic thinker with strong analytical and problem-solving capability
* Organised and resilient, with the ability to perform in fast-paced, high-pressure environments
* Full UK driving licence and flexibility to travel nationally (with occasional overnight stays)
Why CBRE GWS?
* Work with a global leader in facilities and real estate services
* Opportunity to lead strategic, high-impact client accounts
* Career development and progression within a market-leading organisation
* A culture focused on innovation, collaboration, and excellence
#J-18808-Ljbffr