Production Systems Support
HR, IT & General Operations - Taiko Acton
Contract: Full Time Salary: £28,000 - £38,000 Contracted Hours: 40
Established in 1997 as the first manufacturer of sushi for the UK supermarket industry, Taiko has evolved into the most innovative manufacturer of Sushi, Food To Go, Prepared Meals and Snacking products in the UK, supplying Waitrose, Tesco and Sainsbury’s to name a few. Over the past 25 years Taiko has launched more first to market Sushi and Food to Go products than any other sushi manufacturer in the UK. The purpose of the role is to provide technical and operational support, monitor and optimise Taiko Business systems. As a member of the team, you will provide support across Taiko’s operational environments by responding to and attempting to resolve application and hardware alerts in a timely and efficient manner.
Key Responsibilities:
Document Business systems procedures and configurations to ensure knowledge sharing within team. Investigate and document findings from root cause analysis. Provide technical and operational support to users. Collaborate with teams to ensure smooth running of business systems. Assist in the setup, configuration and maintenance of the business systems. Requirements: • Food production environment exposure. • Experience in using O365 tools. • Excellent communication and customer service skills. We're proud to offer: Opportunity to grow your career alongside with us with available apprentice program Brilliant support
services designed to enhance your physical, mental and financial wellbeing. Annual discretionary bonus subject to business and overall performance Discretionary Life Assurance Discretionary Income Protection Group Personal Pension Private Medical Cash Plan Bespoke reward platform including access to
retail, cinema & gym discounts. 50% off your food
every time you dine with us for you and 3 friends. Contribute towards our
award-winning sustainability initiatives
that delivers progress against 9 UN sustainability goals. We're committed to responsibly sourcing and all our seafood, therefore we only use source sustainable fish. All our packaging is recyclable and 80% of our packaging is already made from recycled plastic. Annual Awards ceremony
celebrating our success and offering winning Managers
free trips to Japan. About us: Come roll with us
and
be part of something big. Celebrate global success across: Over 1500 retail kiosks globally (YO!, Panku, Mai Taiko Snowfox & Bento) Our Taiko manufacturing and distribution centre 63 YO! restaurants 50 major retail partners 3700 locations globally From Hawaii to Aberdeen Our Values Own it, Care About it, Make it Exceptional, Win Together Ready to Roll? Come roll with us and play a key role by bringing people together to celebrate better food for everyone the Japanese way...