We are working in partnership with a well-established social housing provider operating across a county-wide portfolio in Wales. Our client is seeking an experienced Housing Manager to lead a housing management team based in Powys. This is a hybrid role, with a minimum of three days per week in the office.
This Housing Manager position is a key leadership role, responsible for the day-to-day management of a team of approximately nine Housing Officers, alongside oversight of an Anti-Social Behaviour Coordinator and Housing Assistants. Reporting to the Head of Housing, the successful candidate will play a pivotal role in maintaining high service standards and ensuring consistency across multiple teams and operational areas.
Key Responsibilities of a Housing Manager:
1. Lead and manage a team of Housing Officers across designated patches
2. Provide line management and oversight to the Anti-Social Behaviour Coordinator
3. Oversee Housing Assistants and support their development
4. Manage staffing matters including performance, absence, and general people management
5. Support the team with complex and escalated tenancy cases
6. Ensure consistent processes and service delivery across teams and locations
7. Oversee day-to-day housing management operations and administration
Salary & Benefits
8. Starting salary: £45,000
9. Annual incremental progression
10. Hybrid working
11. Office base in Powys, Wales
About You
To be successful in this Housing Manager role, you will demonstrate:
12. Proven experience within housing management, ideally in a social housing or housing association setting
13. Strong people management experience leading tenant-facing teams
14. Ability to manage complex tenancy cases and support teams with escalations
15. Good understanding of Welsh housing legislation and the regulatory environment
16. Experience overseeing anti-social behaviour casework and multi-agency working
17. Ability to implement and maintain consistent processes across teams
18. Welsh language skills or an understanding of Welsh language and culture (desirable)
19. A relevant housing qualification ( CIH Level 5 or equivalent) is advantageous
If this Housing Manager role is of interest please apply or contact