Job Description
first direct - Customer Service Representative\n
Work Style
Hybrid Worker
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Apply By
29 August 2025
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Love helping others? Got people skills coming out of your ears? At your best in a busy, buzzing environment? You might fancy working at first direct. Here’s why.
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Firstly, you’ll be joining an award-winning bunch of “people people,” dedicated to giving customers the best possible banking experience. If you’re a customer service expert, perfect. If not, no worries, if you can demonstrate the skills and passion for customer service, you’re dedicated to learning and thrive on a challenge then our Gold-standard training programme and support will get you where you need to be.
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Secondly, our starting salary is £24,000. On top comes a generous helping of perks – such as 33 days holiday per year (including national bank holidays), free parking and EV charging, a fully-fitted gym (complete with personal trainers), an onsite Starbucks and free BUPA healthcare.
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And that’s not all. Because we believe your job should fit around your life – and not the other way round – we also offer a choice of hybrid working patterns.
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Sound good? Keep scrolling.
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\nWhat’s the job?\n
In a nutshell, you’ll be helping our customers with whatever they need – giving them the confide...