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At SAP, we keep it simple: you bring your best to us, and well bring out the best in you. Were builders touching over 20 industries and 80 of global commerce, and we need your unique talents to help shape whats next. The work is challenging : but it matters. Youll find a place where you can be yourself, prioritize your wellbeing, and truly belong. Whats in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.
The Global Managing Partner (MP) Global Account Chief Expert), is the worldwide General Manager and Executive Sponsor accountable for leading the end:to:end strategic customer engagement of a Platinum account, the top tier in the Strategic Customer segment.
In this role, the Managing Partner leads the over
all strategic and sustainable engagement with the customer and ecosystem, while pro:actively driving initiatives that increase the customers commitment to and investment in joint business innovation, accelerating innovation adoption and business impact, resulting in growth in share of wallet, total revenues across SW, Services and Cloud to expected levels, and reference:ability.
The Managing Partner develops the business and digital transformation strategy and leads the vision for, and leads the global account team : : embracing and modeling the best practices of Strategic Customer Engagement (SCE) including orchestrating multi:year jointly committed roadmap enabled by the four:panel model, annual account plan, with a joint governance created and executed by the Managing Partner and the customers named SAP Executive Sponsor.
The Managing Partner drives the total P and L business, building toward and delivering consistent, predictable and sustainable revenues while at the same time building a trusted relationship with CxO Line of Business, Geographical and IT Senior Executives at the customer and also ensuring short:term success.
The Managing Partner is ultimately responsible for SAPs engagement at the account, coordinating and aligning strategy, planning and execution with all Senior stakeholders from SAP board areas and LoBs through detailed business planning. This includes orchestrating seamless alignment and integration between headquarters and client subsidiaries in planning and execution cycles to achieve business outcomes in keeping with SAP commitments. S/he consults and agrees on overall global (cross LOB), yearly Revenue and Profitability targets with MU head and Regional President.
What you'll build
- Run the Account as a business as GM and Executive Sponsor
Leverage SAP Board Sponsor, other Executive Board members and select other senior leaders to ensure long:term business impact and growth.
- Buildand develops a top performing matrixed, cross:functional Global Account team including partnering with their host LoB on identifying targets, assignments, and their own development plans.
- Providethought leadership and vision around SAPs Global/ Strategic Account strategy, linking plans and execution to the communicated Board strategies and goals and links those to customer objectives.
- Reviewand consults on long:term technology and business strategy planning with account team across all board areas and with strategic partners (SIs, etc.)
- Identify areas for co:innovation and coordinates with cross: board area and functional unit management on co:innovation projects.
- Act as point of contact for board level escalations at customer Executive level when needed
- Workpro:actively and in close collaboration with DBS, P and I, BN and A and within GCO.
- Developlong term c:level relationships, strong governance and ensure top:to:top partnerships are mapped appropriately.
- Providethought leadership to SAP : overall, industry, innovation areas, etc.
- Actively mentorGADs and models SAPs leadership behaviors.
- Makedecisions with fiduciary consideration and responsibilit